Danica Spinks
Henderson
Summary
Results-oriented professional with a strong focus on continuous learning and innovation. Proven ability to leverage analytical skills and creativity to develop high-impact solutions in dynamic environments. Track record of delivering quality work while excelling in communication and teamwork. Committed to achieving organizational goals and enhancing customer service through a positive attitude.
Overview
16
16
years of professional experience
Work History
Brand Ambassador/Registratration Clerk
Express Employment
Chicago
11.2010 - 11.2026
- Represented brand at events to engage potential customers.
- Demonstrated product features to enhance customer understanding.
- Distributed promotional materials to increase brand visibility.
- Trained new ambassadors on brand messaging and engagement techniques.
- Promoted positive company image through superior customer service experiences.
- Employed basic selling techniques to engage with customers.
- Communicated regularly with team members regarding progress updates on projects.
- Distributed flyers, brochures, and other materials at promotional events.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
Bartender
Madison Square Garden, MSG
Chicago
04.2022 - 04.2026
- Prepared and served a variety of beverages to guests at events.
- Mixed cocktails following established recipes and standards for quality.
- Managed inventory and restocked supplies to maintain bar operations.
- Greeted customers and delivered exceptional service to enhance guest experience.
- Maintained cleanliness and organization of the bar area during events.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Complied with health and safety regulations while serving alcohol to patrons.
- Coordinated with team members to optimize service efficiency during peak hours.
- Trained new bartenders on drink preparation and upselling techniques.
- Assisted with inventory management and restocking supplies as needed.
- Processed cash and credit transactions efficiently at the point of sale.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Developed good working relationships with fellow employees through effective communication.
Education
Some College (No Degree) - Information Technology/Data Analytics
Computer Source Training/CTS
Chicago, ILSkills
- brand representation
- event promotion
- product demonstration
- Lead acquisition
- logistics coordination
- customer relationship management
- inventory management
Accomplishments
- Star Awards Honor twice in one year / 2025 at MSG/Chicago Theater
Timeline
Bartender
Madison Square Garden, MSG
04.2022 - 04.2026
Brand Ambassador/Registratration Clerk
Express Employment
11.2010 - 11.2026
Some College (No Degree) - Information Technology/Data Analytics
Computer Source Training/CTS