Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Danicia Lawson

Clover,SC

Summary

Highly enthusiastic customer service professional with over 20 years of client interface. Solid team player with an upbeat, positive attitude. Result-driven customer service with a proven ability to establish rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.


Overview

9
9
years of professional experience

Work History

Sales Supervisor

Frankly Renovated Homes LLC
03.2024 - 07.2025
  • Analyzed sales trends, providing actionable insights to enhance product sales and marketing strategies.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Assisted with manual labor within the job site on occasion.
  • Managed project timelines and resources to complete projects on schedule and budget.
  • Developed innovative strategies to reduce material costs while increasing efficiency.

Community Sales Manager

IWGPLC / Regus
02.2019 - 03.2024
  • Fostered relationships with local businesses to drive collaboration and partnership opportunities.
  • Analyzed sales performance metrics to optimize community engagement initiatives and improve outcomes.
  • Coordinated promotional events to increase foot traffic and attract new clientele to the center.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Maintained above 95% occupancy of the center for over 3 years.

Lead Teller

Well Fargo Bank
08.2016 - 02.2019
  • Supervised daily branch operations, ensuring compliance with policies and procedures.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Managed customer transactions efficiently, resolving issues to maintain high satisfaction levels, while cross-selling at least three times each day.
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.

Education

High School Diploma -

Islip High School
New York
06.2002

Skills

  • Customer satisfaction measurement
  • Building rapport
  • Product sales
  • Microsoft Office Suite
  • Cash handling expertise
  • Quality control
  • Risk management
  • Positive attitude
  • Honest and dependable

Accomplishments

  • Ranked top 3 across entire US in IWPGLC Sales for 5 consecutive quarters.
  • Client reviews on Google mentioning my name personally for over 2 years.

Timeline

Sales Supervisor

Frankly Renovated Homes LLC
03.2024 - 07.2025

Community Sales Manager

IWGPLC / Regus
02.2019 - 03.2024

Lead Teller

Well Fargo Bank
08.2016 - 02.2019

High School Diploma -

Islip High School

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