Danick St Jean
Advantage Sales and Marketing, ASM
Land O' Lakes,FL
1
Certification
25
years of professional experience
Billing professional prepared for role with solid history of managing billing processes and improving financial operations. Adept at streamlining workflows and resolving discrepancies to optimize revenue. Known for collaboration and reliability, with focus on achieving team goals and adapting to changing needs.
Work History
Senior Billing Specialist
5 Years 1 Month- Resolved billing issues by reviewing and analyzing contracts with vendors and carriers.
- Documented invoice processing activities to ensure compliance with internal audit requirements.
- Documented all invoice processing activities in accordance with internal audit requirements.
- Computed fees or charges due by reviewing purchase orders, sales tickets, and charge slips.
- Managed complex billing cycles, ensuring accurate invoicing and timely account updates.
- Reviewed claims and payment discrepancies, resolving exceptions with finance and customer teams.
- Reconciled billing records against contracts, service orders, and account documentation.
- Trained new billing staff on procedures, system workflows, and compliance requirements.
- Improved billing accuracy by identifying recurring errors and refining workflow controls.
- Prepared detailed billing reports, supporting audits, month-end close, and leadership review.
- Maintained detailed records of all transactions, ensuring accuracy in financial reporting and compliance with relevant regulations.
- Assisted in the development and implementation of billing policies, ensuring compliance with industry standards and regulations.
- Mentored junior billing specialists, sharing best practices and fostering a collaborative work environment.
- Contributed to process improvements within the department by actively participating in brainstorming sessions, offering suggestions, and implementing approved changes.
- Collaborated with sales and finance teams to ensure accurate billing information and timely invoicing for clients.
- Increased team productivity by delegating tasks effectively based on individual strengths and workload capacity.
- Conducted thorough audits of client accounts to identify discrepancies, enabling prompt resolution of any issues.
- Proactively identified potential billing issues by regularly reviewing contract terms and conditions for accuracy and consistency.
- Participated in regular training sessions, staying up-to-date with the latest industry trends, tools, and best practices, ultimately enhancing job performance.
- Demonstrated strong attention to detail by identifying and correcting minor errors before they escalated into major issues, contributing to overall accuracy in billing processes.
- Researched and resolved billing discrepancies to enable accurate billing.
- Developed customized reports for management, providing valuable insights into billing trends and areas for improvement.
- Worked with multiple departments to check proper billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Responded to customer concerns and questions on a daily basis.
- Used data entry skills to accurately document and input statements.
- Audited and corrected billing and posting documents for accuracy.
- Generated monthly billing and posting reports for management review.
Self-Employed Loan Signing Agent
4 Years 9 Months- Prepared, printed, and notarized all necessary loan documents.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Educated customers on safety measures for identity verification during loan closings, enhancing trust and compliance.
- Approved or denied loan applications and explained the reasoning behind decisions.
- Verified client financial information, ensuring accurate assessment of creditworthiness and loan eligibility.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Reviewed loan agreements for completeness and accuracy, ensuring adherence to applicable policies and reducing potential disputes.
- Provided assistance with post-closing functions for clients and lenders.
- Stayed abreast of lending regulations, industry trends, and market rates.
Senior Billing Analyst
3 Years 4 Months- Processed credit card payments securely, safeguarding customer information and enhancing transaction reliability.
- Prepared monthly, quarterly, and yearly reports on billing activities.
- Input statement information, reconciled accounts, and resolved discrepancies.
- Reconciled accounts receivable transactions against general ledger entries.
- Verified the accuracy of the information and resolved discrepancies with vendors before entering invoices for payment.
- Processed credit card payments from customers in a secure manner.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Gathered information to produce accounts payable reports for review.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Addressed customer inquiries to ensure high satisfaction and prompt resolution of billing concerns.
- Led billing workflow reviews to ensure invoice accuracy across complex audiovisual project accounts.
- Reconciled purchase orders, billing records, and contract details to resolve discrepancies before invoicing.
- Mentored junior staff members, providing guidance and support that led to their professional development and growth within the company.
- Improved billing consistency by refining workflows, escalation paths, and account reconciliation practices.
- Processed customer invoices, ensured billing accuracy, and resolved discrepancies before submission.
- Verified purchase orders, contracts, and supporting documents to confirm correct invoicing requirements.
- Reconciled invoice records with payment activity to maintain accurate financial documentation.
- Investigated billing errors, corrected account information, and maintained compliance with internal procedures.
- Streamlined invoicing workflows by standardizing documentation and improving processing consistency.
- Trained new employees on invoicing procedures, contributing to a well-prepared workforce capable of handling complex tasks independently.
Cash App
6 Months- Posted weekly payments to vendors and suppliers, ensuring timely transactions to maintain positive vendor relationships.
- Executed monthly balance sheet reconciliations for accounts receivable sub-ledgers, enhancing financial accuracy and reporting.
- Prepared and posted weekly payments to vendors and suppliers.
- Performed monthly balance sheet reconciliations for assigned accounts receivable sub-ledgers.
- Delivered monthly account analysis to VP of accounting, facilitating informed decision-making and strategic financial planning.
- Reconciled customer payments across ERP and banking systems to ensure accurate cash application
- Resolved unapplied cash by researching remittance details, deductions, and account discrepancies
- Monitored incoming lockbox, ACH, wire, and check payments for timely posting and exception handling
- Analyzed payment trends to identify recurring posting issues and improve reconciliation workflows
- Coordinated with collections and billing teams to clarify payment variances and update account statuses
- Filed reports and posted daily batches in system.
- Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
- Achieved consistent customer satisfaction through proactive communication and problem resolution.
- Increased accuracy of invoice matching through regular system updates and data validation procedures.
- Performed comprehensive patient assessments and developed evidence-based treatment plans.
Account Receivable Specialist
3 Years 2 Months- Reviewed aging reports to prioritize collections and resolve overdue customer balances
- Reconciled cash receipts, credits, and unapplied payments for accurate ledger balances
- Resolved billing discrepancies through collaboration with sales, billing, and customer service teams
- Managed invoice processing, payment application, and account reconciliation within ERP workflows
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Senior Branch Manager
5 Years 7 Months- Directed branch operations to ensure compliance with banking policies, audit requirements, and service standards.
- Led branch staff coaching, scheduling, and performance management to maintain consistent customer service.
- Oversaw daily teller and platform workflows to improve transaction accuracy and operational efficiency.
- Managed deposit, loan, and account-opening activities while maintaining strong risk controls.
- Resolved escalated customer issues and strengthened retention through responsive relationship management.
- Monitored sales goals, branch productivity, and referral activity to support revenue growth.
- Implemented process improvements that reduced processing delays and enhanced team productivity.
- Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
Education
Master Of Science - Education
Bachelor Of Science - Accounting And Finance
No Degree - Data Analytics
Skills
Billing cycle management
Payment processing expert
Invoice processing
Invoice generation
Dispute resolution
Payment posting
Strong analytical mind
Analytical thinking
Task prioritization
BI Analyst certification
Billing software proficiency
Data visualization
Professionalism and ethics
Billing software expertise
Microsoft 365 proficiency
Accomplishments
Building a team structure that enable a team that was behind in their DSO past 120 day to current in a time frame of six months to a year with a tracking method implemented. Acknowledged by executive Leadership and management
Letter of recommendation by Leaders
Certification
Microsoft (Preparing Data for Analysis with Microsoft Excel
Timeline
Senior Billing Specialist
Advantage Sales and Marketing, ASM
09.2021 - CurrentRead More
Self-Employed Loan Signing Agent
Self Employed Web
03.2020 - 12.2024Read More
Senior Billing Analyst
AVI/SPL
11.2016 - 03.2020Read More
Cash App
ConnectWise
05.2016 - 11.2016Read More
Account Receivable Specialist
Infor Global Solutions
01.2007 - 03.2010Read More
Senior Branch Manager
Sovereign Bank
05.2001 - 12.2006Read More
American InterContinental University
Bachelor Of Science from Accounting And Finance
Read More
American InterContinental University
Master Of Science from Education
Read More
Cousera
No Degree from Data Analytics
Read More