Summary
Overview
Work History
Education
Skills
Timeline
Generic
Daniel Akre

Daniel Akre

Reno

Summary

Recent business management graduate with a strong desire to utilize my people skills in a professional environment. Actively pursuing SHRM-CP certification, seeking an entry-level HR role to apply foundational knowledge in recruitment, employee relations, and HR compliance. Eager to contribute to a people-focused organization while continuing to develop as an HR professional.

Overview

12
12
years of professional experience

Work History

Snow Plow Operator

NDOT
03.2024 - Current
  • Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Logged activities, maintenance issues and hours worked for supervisors.
  • Reduced accidents on icy roads by skillfully applying de-icing materials like salt or sand when necessary.
  • Upheld safety standards for working in wet, cold and windy conditions.

Driver

Uber
05.2016 - Current
  • Reliable and safe Uber driver with over 8 years of experience. Proven ability to maintain a 4.9-star passenger rating. Utilized time management, customer service, and conflict resolution skills. Adhered to all local, state, and Uber safety guidelines and policies.

Bus Mechanic

Washoe County School District
03.2021 - 01.2024


  • Streamlined repair processes by effectively communicating with drivers about their concerns and the nature of required fixes.
  • Collaborated with colleagues to diagnose complex issues, sharing knowledge and expertise for efficient problem resolution.
  • Performed comprehensive inspections on incoming buses, identifying potential issues before they escalated into costly repairs or safety concerns.
  • Stayed current with industry trends and advancements in bus technology through continuous professional development opportunities.


Customer Service Representative

Penske Truck Leasing
04.2017 - 03.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Student Worker

Truckee Meadows Community College
09.2013 - 12.2016
  • Worked at the help desk center. Answered and transferred calls. Assisted students with various questions regarding locations of classes and departments.
  • Took and followed detailed directions from others.

Education

Bachelor of Science - Business Administration Management

Western Governors University
06.2025

Associates Of Applied Science - Transportation Technologies - Diesel Technician Emphasis

Truckee Meadows Community College
12.2016

High School Diploma – Advanced Diploma - undefined

Coral Academy Of Science
06.2013

Skills

  • Bilingual communication skills in Spanish and English
  • Values-based Leadership
  • Core HR responsibilities
  • Organizational Behavior
  • Business Communication
  • Emotional and Cultural Intelligence
  • OSHA 10 certification
  • Certified in CPR
  • Forklift certified
  • Class A CDL
  • Training in alcohol safety
  • Heavy equipment operation
  • Effective conflict resolution

Timeline

Snow Plow Operator

NDOT
03.2024 - Current

Bus Mechanic

Washoe County School District
03.2021 - 01.2024

Customer Service Representative

Penske Truck Leasing
04.2017 - 03.2021

Driver

Uber
05.2016 - Current

Student Worker

Truckee Meadows Community College
09.2013 - 12.2016

Associates Of Applied Science - Transportation Technologies - Diesel Technician Emphasis

Truckee Meadows Community College

High School Diploma – Advanced Diploma - undefined

Coral Academy Of Science

Bachelor of Science - Business Administration Management

Western Governors University

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