Technical Services Coordinator Operations Manager
The New York Conservatory for Dramatic Arts
Manhattan
01.2017 - 02.2020
- Maintain the use of studios, common areas, administrative duties, Technical Support, Production and Desk/office environments
- Monitor EMS scheduling software for new and modified client bookings
- Setup and breakdown equipment and resources per studio work orders
- Set-up and breakdown A/V equipment on a daily basis
- Set and adjust studio lighting as needed
- Perform technical maintenance and light repairs
- Assess equipment failure and replace components as needed
- Conduct routine studio and production office maintenance and repairs as needed
- Test and document A/V equipment performance daily
- Create and maintain preventative maintenance schedules
- Identify and report the need for minor and major repairs
- Provide technical and operational support to NYCDA classes
- Routinely test all equipment at setup on a daily basis
- Respond to end user needs proactively and helpfully
- Troubleshoot equipment failures or problems quickly and efficiently
- Make setup adjustments
- Capture audio and video directly to hard disc via Quicktime Pro software
- Perform as a member of the Life Safety Team in facility emergencies, training and drills
- Provide backup to all other Operations staff as the need arises and perform other related duties as assigned on a daily basis.