Daniel Alfonso Diaz
Tampa,FL
Summary
Hardworking Construction Assistant proficient in removing existing construction, preparing sites for work and performing jobs with speed and efficiency to meet challenging business targets and satisfy customer needs. Skilled OMI Remodelations knowledgeable about basic construction processes and trained in advanced tasks. Physically fit and ready for challenging work in any weather or condition. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Construction Assistant
OMI Remodelations
Tampa, FL
11.2023 - Current
- Studied and understood construction methods and best practices to perfect multiple trades and excel in field.
- Planned and initiated projects by complying with federal, state and local safety requirements.
- Operated equipment and tools safely to carry out efficient project work.
- Demonstrated best safety practices working at heights and lifting various objects.
- Performed demolition activities, such as removing walls or tearing out flooring.
Car Wash Employee
Car Wash de Poas
San Pedro De Poas A La Juela, Costa Rica
12.2022 - 08.2023
- Greeted customers and provided excellent customer service.
- Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
- Assisted customers in selecting the best products for their vehicle needs.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Customer Service Sales Representative
Centro Comercial La moderna
Cotorro, La Habana Cuba
10.2015 - 01.2020
- Handled customer billing errors by researching issues in system and asking detailed questions.
- Negotiated prices and set up contracts to finalize sales agreements.
- Recognized potential areas needing improvement in the customer service process.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Identified customer needs by asking questions and advising on best solutions.
Education
High School Diploma -
America Latina
La Habana, Cuba06-2008
Skills
- Materials Preparation
- Painting
- De-Escalation Techniques
- Customer Complaint Resolution
- Processing Payments
- Installation and Finishing
- Structural Demolition
Timeline
Construction Assistant
OMI Remodelations
11.2023 - Current
Car Wash Employee
Car Wash de Poas
12.2022 - 08.2023
Customer Service Sales Representative
Centro Comercial La moderna
10.2015 - 01.2020
High School Diploma -
America Latina