Results-oriented professional with a diverse background across multiple industries, skilled in teamwork and strategic goal-setting. Committed to fostering an engaging atmosphere that promotes collaboration and drives organizational success. Focused on enhancing communication and delivering exceptional service to support innovation and team goals.
1
Certification
11
years of professional experience
Work History
Radar Operator
5 Years 7 Months
Fort Hood | Fort Hood, TX | 11.2020 - Current
Set up and operated radar and sonar equipment, ensuring optimal functionality through preventive maintenance.
Keep proper inventory of costly sensitive equipment.
Delegate workload fairly, while promoting teamwork and cohesion to achieve maximum success.
Trained junior operators on radar system protocols and procedures.
Server and Event Coordinator
1 Year 4 Months
Señor Frogs | Puerto Rico | 04.2019 - 08.2020
Delivered exceptional customer service in fast-paced dining environment.
Managed multiple tables efficiently, ensuring timely food and beverage delivery.
Implemented upselling techniques to enhance guest experience and increase sales.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
2 Years 1 Month
Buenos Ayres | Puerto Rico | 02.2017 - 03.2019
Crafted signature cocktails and beverages, enhancing guest experience through creativity and attention to detail.
Provided exceptional customer service, fostering repeat business and positive relationships with patrons.
Managed inventory of spirits, mixers, and garnishes, optimizing stock levels to minimize waste.
Collaborated with kitchen staff to coordinate food and drink pairings for special events and promotions.
Sales Associate
2 Years 6 Months
Starbucks | San Juan, PR | 04.2015 - 10.2017
Prepared high-quality beverages according to standardized recipes and customer preferences.
Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
Managed inventory levels of coffee beans and supplies, optimizing stock rotation to reduce waste.
Provided exceptional customer service by promptly addressing inquiries and resolving issues efficiently.
Education
Bachelor of Science - Liberal Arts
Excelsior College | Albany, NY | 10-2023
GPA: 3.25
High School Diploma
Bonneville School | San Juan, PR | 05-2013
Honor Roll Medal.
GPA: 3.50
Master of Science - Cyber Intelligence
American Military University | West Virginia, 25414 | 05-2028
Skills
Bilingual communication
Team Builder
Leadership Experience
Mixology
Problem Solving Abilities
Microsoft Office
Project Management
Creative Writing
Public Speaking.
Certification
ServSafe Alcohol - Dave & Buster's Inc. Issued Jan 2018
Combat Life Saver – Issued Sept 2021
Microsoft Certified Application Specialist: Using Microsoft Office Excel 2007 –LinkedIn Issued Oct 2021