Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Alvarez

Chesterfield

Summary

I was very keen for computers since I was very little. To the point I now study for and work with computers everyday, I can manage and fix any issues that come up wether It be a patients concern or companies. I've translated for about 2 1/2 years for Free lance and at my current job as well. If I am new to a job area I can quickly adapt and master it in as short as two weeks. I hope that if there are any questions regarding myself I'd be more than happy to speak of them!

Overview

3
3
years of professional experience

Work History

Optometrist Assistant

Legacy Eye Care
02.2025 - Current
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
  • Increased patient satisfaction by addressing concerns promptly and effectively resolving issues.
  • Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.

Receptionist

Legacy Eye Care
02.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.

Optometric Technician

Legacy Eye Care
01.2025 - Current
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.

Team Lead

Chipotle
07.2024 - 12.2024
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Translator and Interpreter

E and J Construction
09.2022 - 10.2023
  • Translated documents from English to Spanish.
  • Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
  • Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
  • Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
  • Provided verbal summaries of non-English documents for immediate use.
  • Fostered better understanding of complex documents by translating technical manuals, legal contracts, and medical reports.
  • Expanded client base through consistent delivery of high-quality translation and interpretation services.

Education

Bachelor - Cyber Security

AIU
Illinois City, IL
08-2028

High School Diploma -

Meadowbrook Highschool
Richmond, VA
05-2024

Skills

  • Office administration
  • Insurance verification
  • Payment collection
  • Written translation
  • Fluent bilingualism
  • Effective communication techniques
  • Fast reading comprehension
  • Time management
  • Telephone skills
  • Data entry

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Limited Working
Portuguese
Professional Working

Timeline

Optometrist Assistant

Legacy Eye Care
02.2025 - Current

Receptionist

Legacy Eye Care
02.2025 - Current

Optometric Technician

Legacy Eye Care
01.2025 - Current

Team Lead

Chipotle
07.2024 - 12.2024

Translator and Interpreter

E and J Construction
09.2022 - 10.2023

Bachelor - Cyber Security

AIU

High School Diploma -

Meadowbrook Highschool

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Daniel Alvarez