Daniel A Morris
Aurora,CO
Summary
Hardworking professional skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.
Proficient service technician bringing several years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.
Seasoned Installer with many years of experience working on construction job sites in full compliance with safety and quality requirements. Skilled at meeting challenging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on time.
Overview
12
12
years of professional experience
Work History
Service Technician
VPI Quality Windows
Aurora, CO
09.2023 - 04.2025
- Maintain a steady workflow to complete jobs in a timely manner.
- Assembled components into complete systems whilst following instructions.
- Completed scheduled appointments on time to drive quality service.
- Safely set up for ropes access jobs for over the edge work.
- Properly operate up to 120ft boom lifts safely and efficiently
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Traveled to customer locations to complete work for pre-set appointments.
- Communicated with vendors regarding supply orders and delivery timelines.
- Trained new team members on service processes to increase productivity.
- Provided training on the safe usage of equipment when needed.
- Inspected equipment for proper operation and safety hazards prior to use.
Service Technician
Alpen High Performance Products
Louisville, US
04.2021 - 08.2023
- As a service technician for Alpen high performance products, my duties included repairing all issues with door operation’s, and or glass deficiencies with manufactures defects. This would include any state across the US including Canada
- also duties may include overseeing proper installation of high-performance products in commercial projects.
- This position also required me to have accurate documentation about work performed
Service Technician
True view windows
Denver, Colorado
10.2020 - 03.2021
- Maintained accurate records of service calls, repairs, and parts used.
- Adhered to quality assurance procedures during every stage of the service process.
- Diagnosed problems and determined solutions for various customer issues.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Conducted service appointments to diagnose and fix problems.
- Completed scheduled appointments on time to drive quality service.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Field Service Technician
Milgard Windows & Doors
Aurora, US
10.2018 - 10.2020
- Working for Milgard windows my job duties included, finding and locating service glass loading service truck with set glass driving across the state of Colorado to homeowners houses to install and or repair any manufacturing defects.
- This also included speaking with homeowners with a respectful and friendly manner.
- Collaborated with team members to complete projects efficiently and effectively.
- Maintained accurate records of service calls, repairs, and parts used.
- Adhered to quality assurance procedures during every stage of the service process.
- Performed onsite repair of equipment at customer locations.
Armed Guard
Loomis
10.2016 - 09.2018
- Completed my basics weapons training through the NRA and also drive armored trucks.
- My duties included servicing ATMs and various different shops to collect money in a timely manner.
Pest Control Technician
Animal Pest Control specialists
Commerce City, US
03.2015 - 10.2016
- At animal And pest control specialists I accomplished getting certified as a chemical specialist to use and handle, restricted chemicals to eradicate pests.
- I also needed to get accredited by the division of wildlife and the department of agriculture to trap and euthanize vertebrate pests.
- My duties included climbing 40 foot ladders and lower trapping and euthanizing pests in homes, including spiders, cockroaches, ants, etc.
- This job also included educating homeowners on pest management on things to do, and or not do to best eradicate pests.
International catering agent
United Airlines
Denver International Airport, US
04.2013 - 07.2014
- As an international catering agent my duties included stocking, and placing carts into truck to then be loaded onto corresponding planes in a fast and timely manner.
Education
High school diploma -
Adams City High School
Skills
- Time management
- Over the edge certified
- Boom lift certified
- Problem solving
- Service appointment management
- Heavy lifting
- Residential construction
- Commercial construction experience
- Documentation and reporting
- Client relationship management
- Customer relationship management
- Power tool mastery
- Warranty repair
- Equipment troubleshooting
- Service reports
- Troubleshooting
- Hand tool expertise
- Safety procedures adherence
- Client education
- Quality control
- Repair techniques
- Installation and repair
- Document management
- Work documentation
Personal Information
I am a family oriented man with 2 handsome boys and a beautiful wife. I have a high dedication for success and reliability with unwavering determination to be the best I can be. Some hobbies and interests I have include fishing, bowling, hiking, and gaming. I am a born Colorado native so I have love for all my Colorado sports! I am a faithful team player and will do what it takes to get things done and help others succeed.
Timeline
Service Technician
VPI Quality Windows
09.2023 - 04.2025
Service Technician
Alpen High Performance Products
04.2021 - 08.2023
Service Technician
True view windows
10.2020 - 03.2021
Field Service Technician
Milgard Windows & Doors
10.2018 - 10.2020
Armed Guard
Loomis
10.2016 - 09.2018
Pest Control Technician
Animal Pest Control specialists
03.2015 - 10.2016
International catering agent
United Airlines
04.2013 - 07.2014
High school diploma -
Adams City High School