Highly motivated Psychology graduate with a solid foundation and understanding of effective communications, quality customer service, leadership, and collaborative teamwork.
Overview
5
5
years of professional experience
Work History
Management Trainee
Enterprise Holdings
01.2023 - 04.2023
Rotated through various departments, including customer service, sales, fleet management, and administration, to gain hands-on experience and knowledge of different aspects of the business
Actively participated in team meetings, training sessions, and workshops to enhance leadership, communication, and problem-solving skills
Assisted in managing fleet, including coordinating vehicle maintenance, monitoring inventory levels, and optimizing fleet utilization
Utilized sales techniques to promote additional products and services, contributing to revenue growth and achieving sales targets
Demonstrated strong commitment to upholding Enterprise Rent-A-Car's core values and providing positive rental experience for customers
Adapted to a fast-paced and dynamic work environment, effectively multitasking and prioritizing tasks to meet deadlines.
Crew Trainer
McDonald's
07.2018 - 12.2019
Trained and mentored new crew members on McDonald's operational procedures
Conducted on-the-job training to develop crew members' skills and confidence
Collaborated with management to identify training needs and develop plans
Promoted teamwork and positive work environment
Demonstrated strong leadership and commitment to McDonald's values.
Automotive Detailer
Enterprise Holdings
- Current
Collaborated with team members to ensure timely completion of vehicle detailing tasks and maintained a smooth workflow
Vacuumed interiors of vehicles to remove dirt and debris.
Adhered to Enterprise Rent-A-Car's safety and cleanliness protocols to create a welcoming and professional environment for customers
Utilized effective time management skills to efficiently handle multiple detailing assignments within tight deadlines.
Education
Bachelors of Arts - Psychology
California State University
Sacramento
12.2022
Skills
Effective communication skills
Strong problem-solving abilities
Proven leadership experience
Excellent time management skills
Adaptability to changing environments
Collaborative team player
High emotional intelligence
Self-motivated and proactive
Strong interpersonal and relationship-building skills
Technical Skills
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
Google Sheets, Google Docs, Google Slides, Google Drive