Seasoned Avionics Supervisor with a proven track record at the United States Air Force, adept in problem-solving and communication. Spearheaded a team to overhaul COMSEC accounts and enhance MQ-9 Aircraft maintenance, achieving a 35% boost in qualifications. Expert in technical support and project management, ensuring mission success and optimal system functionality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ACTR
King Technologies
Panama City, FL
02.2025 - Current
Provided hands-on technical support for end users, troubleshooting and repairing hardware issues on desktops, laptops, and printers across Navy Surface Warfare Center Panama City Division.
Delivered user support and technical guidance for common software applications, improving issue resolution efficiency and user satisfaction
Assisted with day-to-day operations, working efficiently and productively with all team members.
Avionics Supervisor
United States Air Force
Holloman Air Force Base, United States
08.2017 - 08.2024
Overhauled and managed the unit's COMSEC account, resulting in a satisfactory rating
Expedited and led maintenance and documentation on 12 MQ-9 Aircraft valued at $270 M
Installed aircraft software and equipment, including LANs, electrical and electronic components, assemblies, and systems
Upgraded Aircraft software and firmware and performed operational checks.
Supervised and mentored 5 Airmen, giving in-depth constructive feedback and encouragement
Communicated with flight crew during launch and flight operations to promptly identify, troubleshoot, and resolve technical issues, ensuring mission success and safety
Created and maintained technical documentation, including training materials utilizing Microsoft Word and Excel, resulting in a 35% increase in section qualifications annually