DANIEL BADU
Riverdale,GA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
Work History
Cabin Agent
Delta Airlines
Atlanta, GA
01.2024 - Current
- Ensured the cleanliness of the aircraft before departure, including restocking supplies such as blankets, pillows, magazines and snacks.
- Placed correct safety cards in seatback pockets.
- Reviewed aircraft clean bill of work to track, check and complete required cleaning duties.
- Hauled and carried cleaning equipment to service and sanitize aircraft.
- Vacuumed and organized passenger seating area to reestablish ordered state.
- Greeted crew members, flight attendants and passengers.
- Conducted aircraft security inspection in compliance with government and corporate security standards.
- Mopped aircraft galleys and disposed of trash into dumpsters.
- Kept cabin neat, clean and professional in appearance.
- Removed trash and recyclables from aircraft interior.
- Emptied aircraft lavatory systems and replenished sanitizer fluid.
Amazon Associate
Amazon
Newnan, GA
10.2023 - 12.2023
- Worked varied hours to meet seasonal and business needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
IMPACT LABOR LLC
Impact Labor
Peachtree City, GA
04.2021 - 09.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
STOCKS MANAGER
Glo Mobile Network
Ghana - West Africa
09.2012 - 08.2021
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Set up displays of merchandise to market new products to customers.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Conducted research to address shipping errors and packaging mistakes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Education
Bachelor of Science - Psychology
UNIVERSITY OF CAPE COAST
05.2009
Skills
- Program Support
- Data Entry
- Preparing Reports
- Management Support
- Complex Problem-Solving
- Sales Expertise
- Client Engagement
- Customer Service
- Computer Skills
- Relationship Building
- Customer Relationship Management (CRM)
- Attention to Detail
- Time Management
- Decision-Making
- MS Office
Additional Information
References;
Available upon request.
Timeline
Cabin Agent
Delta Airlines
01.2024 - Current
Amazon Associate
Amazon
10.2023 - 12.2023
IMPACT LABOR LLC
Impact Labor
04.2021 - 09.2023
STOCKS MANAGER
Glo Mobile Network
09.2012 - 08.2021
Bachelor of Science - Psychology
UNIVERSITY OF CAPE COAST