Dynamic Claims Technical Expert at the Social Security Administration, adept at managing complex cases and fostering positive relationships. Recognized for effective time management and critical thinking skills, I consistently exceeded expectations while enhancing team performance and customer experience. A trustworthy colleague committed to continuous improvement and collaboration.
During the last 22 years I provided exceptional public service treating those that I served as I would have treated my own family members. My incredible dedication and service was acknowledged each year by receiving annual awards. I have been involved in mentoring our new hires over the last ten years demonstrating the trust that I had earned from my employer.