Results-driven supervisor with leadership experience at Life Time Fitness, skilled in team management, operations oversight, and process improvement. Strong background in problem-solving, communication, and staff development, with a record of improving efficiency and supporting high-performing teams. Currently advancing technical expertise through Salesforce certification and MBA coursework.
Overview
8
8
years of professional experience
Work History
Rock Wall Supervisor
Life Time Fitness Inc.
Laguna Niguel, CA
12.2024 - Current
Supervised daily operations and staff at a high-volume rock climbing facility
Trained and coached employees on safety procedures, customer service, and technical skills
Monitored equipment and facility conditions to maintain safety and cleanliness standards
Managed staff scheduling to ensure adequate coverage during peak hours
Resolved member concerns quickly to maintain a positive gym experience
Provided feedback and guidance to staff to support growth and performance.
Ensured compliance with workplace safety regulations through regular training
Developed and implemented procedures that improved efficiency and service quality
Addressed team conflicts constructively to maintain a collaborative work environment
Served as a link between management and staff, supporting clear communication
Kids Activities Supervisor
Life Time Fitness Inc.
Laguna Niguel, California
12.2024 - Current
Supervised daily operations of youth programs, ensuring safety and adherence to guidelines
Organized and led engaging activities that promoted teamwork, creativity, and learning
Coordinated logistics for events, including scheduling, supplies, and equipment
Trained and mentored junior staff on child interaction and activity facilitation
Monitored activities such as swimming and climbing, enforcing rules and safety standards
Implemented strategies to encourage positive behavior and resolve conflicts constructively
Maintained accurate attendance, evaluations, and incident reports
Communicated with parents to address concerns and provide updates on their child’s experience
Developed themed activities incorporating educational topics like science, history, and math
Assigned tasks to staff and provided feedback to support program quality
Kids Camp Counselor
Life Time Fitness Inc.
Laguna Niguel, California
02.2022 - 12.2024
Supervised campers during daily activities and outdoor events, ensuring safety at all times
Led games, crafts, and recreational activities that encouraged teamwork and creativity
Monitored camper behavior, addressing conflicts and promoting positive interactions
Communicated with parents about schedules, needs, and camper progress
Collaborated with fellow counselors to plan and enhance camp programs and special events
Assisted with group outings and ensured a safe, inclusive experience for all participants
Provided guidance and support to campers through enthusiastic and positive leadership
Deli Clerk
Pavilions Grocery Store
Laguna Niguel, California
06.2021 - 09.2021
Prepared and served deli meats, cheeses, salads, and sandwiches while following food safety standards
Assisted customers with product selection, special orders, and promotions
Operated slicing machines, weighed, wrapped, and labeled items with accuracy
Maintained clean and sanitary work areas, equipment, and display cases
Stocked shelves and rotated products to ensure freshness and availability
Processed customer transactions accurately at the register
Collaborated with team members to meet high-volume service demands
Order Picker
Bulk Reef Supply
Golden Valley, Minnesota
05.2017 - 09.2017
Picked, packed, and prepared customer orders using RF scanners and material handling equipment
Maintained organized warehouse shelves and inventory for efficient operations
Inspected shipments for accuracy and quality before storage or distribution
Assisted with loading and unloading trucks, ensuring safe handling of merchandise
Collaborated with team members to meet daily productivity and safety goals
Education
MBA - Business Administration
Western Governors University
Salt Lake City, UT
01-2026
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT
08-2025
Some College (No Degree) - Business Economics
Saddleback College
Mission Viejo, CA
Skills
Leadership & Operations
Team Supervision & Training
Customer Service & Conflict Resolution
Safety & Compliance Oversight
Event & Program Coordination
Business & Administrative
Business Accounting & Financial Analysis
Process Improvement & Efficiency
Project Coordination
Communication & Collaboration
Technical Skills
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Slides, Drive)
Salesforce (Administrator Certification – in progress)
IT Systems & Troubleshooting (hardware/software knowledge)
Data Analysis & Reporting
Affiliations
Rock Climbing and General Fitness Training - Committed to regular training and skill development
Hiking, camping, and Backpacking - Building endurance, adaptability, and self-reliance through solo and group trips
Continuous learning in business and technology, pursuing Salesforce certifications and MBA coursework
Interest in personal finance and investing, applying analytical and long-term planning skills