Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DANIEL BARRETO

Lodi,CA

Summary

Service-driven Body Shop Manager bringing five years of effective leadership, fostering team productivity, organizational profitability and operational efficiency. Works productively with vendors and insurance agencies to drive cost-saving initiatives. Effective at engaging and communicating at all levels of clientele and business to support sustainability and long-term customer retention.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Diamond Auto Body & Services Inc
06.2018 - Current
  • Appraised vehicle damage to determine cost of repair for insurance claim settlement
  • Managed entire store operations and supervision of mid-size Auto Body Shop with heavy foot traffic
  • Coordinated repair plans to ensure OEM specifications are followed
  • Parts ordering, invoicing and returns.
  • Oversaw quality control and productivity rates to increase revenue and production times
  • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Manage all Fleet Operations for clients such as U-Haul, Enterprise Fleet, local Dealerships.

Department Associate

Toyota Town Of Stockton
08.2017 - 05.2018
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Effective liaison between customers and internal departments
  • Investigated and resolved customer inquiries and complaints quickly.

Sales Associate

Metro PCS Inc
04.2016 - 07.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Sales Associate

The Home Depot Inc
02.2013 - 02.2015
  • Solved customer challenges by offering relevant products and services
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Tracked stock using company inventory management software
  • Completed orders and organized product deliveries to meet customer timetables.

Education

Bear Creek High School
Stockton, CA
04.2011

Skills

  • Strategic Planning
  • Business Administration
  • Customer Relations
  • Managing Operations and Efficiency
  • Estimating Software (CCC &
  • Mitchell)
  • MS Word
  • Excel (entry level)
  • Fleet Operations
  • Project Deadlines
  • Auto Claims

Certification

MVP Advanced Estimating (PPG) 2019-Present I-Car Gold (PL1 & PL2) currently undergoing training LANGUAGES Spanish Native or Bilingual

Timeline

General Manager

Diamond Auto Body & Services Inc
06.2018 - Current

Department Associate

Toyota Town Of Stockton
08.2017 - 05.2018

Sales Associate

Metro PCS Inc
04.2016 - 07.2017

Sales Associate

The Home Depot Inc
02.2013 - 02.2015

Bear Creek High School

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DANIEL BARRETO