Daniel Basabe
Miami,USA
Summary
Dynamic professional with a strong background in customer service across various roles. Recognized for delivering exceptional experiences, achieving high customer feedback ratings, and resolving issues effectively. Committed to enhancing service standards and fostering positive environments.
Overview
19
19
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Miami, USA
10.2017 - 05.2026
- Managed in-flight safety protocols, ensuring a secure travel environment.
- Trained in emergency response, effectively handling high-pressure situations.
- Delivered exceptional customer service to enhance passenger satisfaction.
- Resolved passenger issues promptly, fostering loyalty and encouraging repeat business.
- Collaborated with crew to enhance service efficiency and improve passenger comfort.
- Conducted safety demonstrations to increase passenger awareness and reinforce safety practices.
- Achieved high ratings in customer feedback surveys, reflecting service excellence.
Senior Teller & Notary
Bank of America
Plantation, USA
12.2009 - 10.2017
- Provided exceptional customer service, leading to higher client satisfaction and loyalty.
- Executed notary services, ensuring legal compliance and trust.
- Trained and mentored junior tellers, improving service quality and operational efficiency.
- Expertly managed cash transactions, ensuring accuracy and efficiency.
- Maintained a balanced cash drawer, ensuring financial integrity.
- Developed strong client relationships, resulting in increased repeat business and referrals.
Server & Carry Out
P.F. Chang's China Bistro
Sunrise, USA
09.2007 - 04.2010
- Collaborated with kitchen staff for timely and accurate order fulfillment.
- Resolved customer complaints swiftly, improving satisfaction ratings.
- Cultivated strong customer relationships, resulting in increased loyalty and referrals.
- Maintained cleanliness and organization to create a welcoming atmosphere for guests.
Education
High School Diploma -
Archbishop McCarthy High School
Cooper City, Fl01-2006
Some College (No Degree) -
Florida International University
Miami, FlSkills
- Emergency response coordination
- Emergency procedures
- Customer service and sales
- Customer engagement strategies
- Upselling techniques
- Adaptability and teamwork
- Troubleshooting and conflict resolution
- Microsoft Office proficiency
- Cash handling and data entry
- Active listening skills
- Safety compliance procedures
Languages
- English
- Spanish
Timeline
Flight Attendant
Spirit Airlines
10.2017 - 05.2026
Senior Teller & Notary
Bank of America
12.2009 - 10.2017
Server & Carry Out
P.F. Chang's China Bistro
09.2007 - 04.2010
High School Diploma -
Archbishop McCarthy High School
Some College (No Degree) -
Florida International University