Reliable Manager, punctual and professional. Great customer communication skills. Prioritize customer satisfaction. Successfully managing a 7 bay shop with 6 employee’s for over 28 years.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Manager
Ryan Automotive
East Pittsburgh, Pennsylvania
01.1998 - Current
Greet / welcome customers and gather detailed information about their vehicle concerns.
Managed daily operations to ensure smooth workflow and efficient processes.
Call customers, sell needed repairs and suggested maintenance based on dealer recommendations.
Order parts and inventory in order to complete vehicles in a timely manner.
Call customers when repairs are completed and collect payment.
Automotive Technician
BP Procare
Allison Park, Pennsylvania
07.1992 - 12.1997
Performed vehicle repairs and maintenance.
Diagnosed vehicles using scan tools and diagnostic flow charts.
Performed all repairs including engine and transmission replacements.
Education
Certificate Of Automotive Repair - Automotive Technology
Vale Tech
Blairsville, PA
08.1990 - 02.1992
Diploma - Automotive Repair
Butler County Vo Tech
Butler , Pa
08.1988 - 06.1990
Mars High School
Mars, Pa
Skills
Efficient flow through the day
Shift scheduling
Clear communication
Professional and courteous
Maintain accounts , vehicles done in a timely manner
Certification
State inspection license and emissions license.
Emission waiver license
Timeline
Manager
Ryan Automotive
01.1998 - Current
Automotive Technician
BP Procare
07.1992 - 12.1997
Certificate Of Automotive Repair - Automotive Technology