Daniel Bayha
Nashville,TN
Summary
Dedicated Inside Sales Representative with a proven track record of achieving sales targets through effective relationship building. Seeking an opportunity to leverage my expertise in sales, customer service, and strategic account management to drive revenue growth and exceed client expectations.
Overview
14
14
years of professional experience
Work History
Small Business Inside Sales Account Executive III
Dell Technologies, Inc
Nashville, TN
05.2021 - Current
- Recognized with Gold R&D ISR award in Q2 2021.
- Developed customer pipeline to achieve revenue targets.
- Guide clients towards optimal IT solutions.
- Maintain an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Identify upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Utilize CRM tools to track client interactions, sales opportunities, and account history.
- Generate leads through cold calling.
- Train new Inside Sales Representatives on processes and procedures.
Small Business Chat Representative
Dell Technologies, Inc
Nashville, TN
04.2020 - 05.2021
- Member of first U.S. Chat Team at Dell.
- Provided customer service via live chat, email, and phone.
- Assisted customers with product selection, order placement, and payment processing.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Sales Representative
ServiceSource
Nashville, TN
09.2019 - 03.2020
- Achieved 122% of projected sales in the first quarter.
- Warranty and renewal liaison between Leica Microsystems and laboratories.
- Forecasted monthly and quarterly sales.
- Handled client portfolio covering significant sections of the U.S., as well as all of Canada.
- Utilized SAP and PRISM CRM systems to track and maintain customer accounts.
Project Specialist I
Covance
Brentwood, TN
09.2016 - 04.2019
- Developed antibody reagents for clinical trial evaluation.
- Executed precise titration experiments for antibody quantification.
- Cultured various cancer cell lines.
- Utilized Facs Diva and WinList software for experiment analysis.
- Conducted quality control tests, achieving optimal antibody binding saturation.
- Oversaw laboratory inventory to meet research deadlines.
Field Services Manager
Wanda Smith & Associates
Charlotte, NC
01.2011 - 08.2016
- Coordinated renovation timelines for acquired properties.
- Captured images of residential properties for market evaluation.
- Oversaw upkeep of lawns and facilities at two office locations.
- Aided REO agents in handling market-listed properties.
- Monitored inventory levels for spare parts and supplies for field service technicians.
Undergraduate Research Assistant
NCSU Biochemistry Lab
Raleigh, NC
08.2015 - 05.2016
- Lab assistant to Dr. Jose Ascencio-Ibanez, PhD in Geminivirus research.
- Used Flow Cytometer methods to determine nuclei content of whiteflies.
- Performed biochemical assays for research experiments.
- Secured university-sponsored funding for competitive undergraduate research.
Education
Bachelor of Science - Biochemistry
North Carolina State University
Raleigh, NC05-2016
Skills
- Account Management
- Revenue forecasting and growth
- Building strong client relationships
- Cold calling
- Proficient in Microsoft Office
- Proficient in CRM systems
Timeline
Small Business Inside Sales Account Executive III
Dell Technologies, Inc
05.2021 - Current
Small Business Chat Representative
Dell Technologies, Inc
04.2020 - 05.2021
Sales Representative
ServiceSource
09.2019 - 03.2020
Project Specialist I
Covance
09.2016 - 04.2019
Undergraduate Research Assistant
NCSU Biochemistry Lab
08.2015 - 05.2016
Field Services Manager
Wanda Smith & Associates
01.2011 - 08.2016
Bachelor of Science - Biochemistry
North Carolina State University
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