Daniel Beltran
Brookshire,TX
Summary
Detail-oriented plumber offering demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communication. Immediately and accurately processes paperwork and performs data entry upon completion of each job. Conducts technical diagnosis and performs specialized repairs. Diagnoses problems, assesses extent of problem, documents findings and makes decisions to repair or replace parts. Expansive experience with power tools and maintenance equipment.
Overview
18
18
years of professional experience
Work History
Commercial Journeyman Plumber-Lead
TD Industries
Houston, TX
01.2022 - Current
- Ensured all plumbing complies with relevant regulations and codes.
- Maintained records of materials used for each job completed.
- Selected appropriate type of piping material according to project specifications.
- Executed plans by following blueprints or verbal instructions from supervisor.
- Participated in team meetings to discuss upcoming projects and potential solutions.
- Instructed apprentices about proper techniques for installing various types of pipes or fixtures.
- Monitored stock levels of supplies needed for jobs to avoid delays due to shortages.
- Identified and located required tools prior to starting each project.
- Followed relevant codes, regulations, and safety techniques.
- Supervised staff and evaluated work performance.
- Installed and maintained plumbing systems for commercial buildings.
Residential Service Technician
The Trade Society
Katy, TX
10.2020 - 12.2021
- Offered repair or service options to help customers make decisions.
- Inspected machinery and components to troubleshoot operations.
- Serviced and repaired equipment according to manufacturer guidelines.
- Tested components, assemblies and systems to diagnose problems.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Performed emergency on-call work hours during evening, weekends and some holidays.
- Completed walk-throughs of all completed systems to verify code adherence.
- Installed new systems and components according to service orders and manufacturer instructions.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
Commercial Plumber
MLN
Houston, TX
04.2015 - 10.2020
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Operated equipment such as skid-steer, bobcat and lift truck and remained focused on safety at all times.
- Installed and inspected new and existing plumbing lines up to 10 inches in diameter.
- Identified and located required tools prior to starting each project.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
- Tested piping systems with water and air pressure to maintain balance and accuracy.
- Maintained tools and equipment to keep all supplies in excellent working condition.
- Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
- Followed relevant codes, regulations and safety techniques.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Diesel Technician
Tiger Industrial Rentals
La Porte, TX
04.2013 - 04.2015
- Checked and replaced clamps, brackets, hoses and other system components.
- Diagnosed systems by troubleshooting malfunctions and tracing problems.
- Removed malfunctioning parts and repaired components or installed new ones.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Operated specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Diagnosed problems with brakes, steering and transmissions using visual inspections, computer programs and specialized equipment.
- Evaluated all vehicle systems to assess function and uncover defects.
- Completed preventative maintenance on engines, transmissions, tires and other vehicle systems.
- Delivered commercial water jetting equipment to customer locations on time.
- Prioritized and organized tasks to efficiently accomplish service goals.
Service Advisor
Tommie Vaughn Motors
Houston, TX
01.2007 - 01.2013
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Explained amount for expected services and provided detailed answers to customer questions.
- Recommended additional, useful services to customers, which helped to increase overall sales.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Immediately escalated incidents to remain compliant with company's standard procedures and processes.
- Welcomed incoming individuals and ascertained needs by asking open-ended questions.
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
- Documented and scoped actions taken to resolve issues after service calls.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Evaluated benefits for each caller to determine service needs and address concerns.
- Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered numerous daily phone calls to resolve all customer issues.
- Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
- Assisted approximately 20-40 customers each day with vehicle questions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
High School Diploma -
Lutheran High North
Houston, TX05.2004
Plumbing
Local Union 68
Houston, TX05.2020
Skills
- Testing and analysis
- Expertise in installations
- Troubleshooting and analysis
- Diagnostics expertise
Timeline
Commercial Journeyman Plumber-Lead
TD Industries
01.2022 - Current
Residential Service Technician
The Trade Society
10.2020 - 12.2021
Commercial Plumber
MLN
04.2015 - 10.2020
Diesel Technician
Tiger Industrial Rentals
04.2013 - 04.2015
Service Advisor
Tommie Vaughn Motors
01.2007 - 01.2013
High School Diploma -
Lutheran High North
Plumbing
Local Union 68
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