Daniel Benavidez
Zapata
Summary
Early-career restaurant professional with experience in fast-paced food service, order accuracy, and guest support. Strong at handling busy shifts, resolving issues, and keeping service organized.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Zwings
05.2023 - Current
- Trained new waitstaff on order accuracy, guest etiquette, and point-of-sale procedures.
- Supervised table service flow to maintain timely food and beverage delivery during peak dining periods.
- Coordinated with kitchen staff to resolve special requests and ensure correct meal preparation.
- Monitored dining area cleanliness, resetting tables and maintaining welcoming presentation standards.
McDonald's Crew Member
Cashier
08.2022 - 02.2023
- Handled drive-thru transactions while maintaining fast, friendly customer service.
- Operated cash register and POS system to process orders accurately and efficiently.
- Assembled orders with accuracy to support smooth service during busy shifts.
- Assembled orders accurately to ensure efficient service during busy shifts.
Education
Bachelor of Science - Psychology
Texas A&M International University, Laredo, TX
Laredo, TX08-2027
Skills
Order verification
Quality control
Customer service
Food service delivery
Soft drink service
Beverage knowledge
Menu specials memorization
Service quality
Dining area maintenance
Conflict management
Menu memorization
Customer engagement
Order processing
Timeline
Restaurant Waiter
Zwings
05.2023 - Current
McDonald's Crew Member
Cashier
08.2022 - 02.2023
Bachelor of Science - Psychology
Texas A&M International University, Laredo, TX