Dynamic professional with extensive experience as a Correctional Officer at the State of Michigan Bellamy Creek Correctional Facility, adept in crisis management and conflict resolution. Proven ability to enhance safety protocols and reduce contraband incidents through vigilant monitoring and effective communication. AED & CPR certified, committed to maintaining a secure environment for all.
Overview
13
13
years of professional experience
Work History
Correctional Officer
State Of Michigan Psychiatric Hospital
07.2022 - 07.2024
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Firefighter
Ionia Department of Public Safety
04.2016 - 06.2023
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Water Treatment Plant Operator
City of Ionia
03.2017 - 05.2022
Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
Adhered to EPA and OSHA regulations.
Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
Monitored water quality and adjusted chemical dosages to meet regulatory standards.
Collected water samples to test alkalinity, hardness, and residual levels.
Prepared reports and documentation related to plant operations.
Trained new employees on plant operations, safety protocols, and industry best practices to enhance team performance.
Conducted regular inspections to enforce compliance with safety and environmental regulations.
Utilized SCADA systems to monitor and control plant operations.
Monitored SCADA system for problems and adjusted controls to maintain efficiency.
Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Increased equipment lifespan through diligent preventative maintenance and timely repairs of machinery.
Locksmith
Eric's Lock and Key
06.2011 - 01.2017
Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
Used key cutting machines to duplicate or cut new keys.
Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
Assisted customers with selecting appropriate lock systems based on their specific requirements and preferences.
Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
Improved security for clients by installing and maintaining various types of lock systems.
Enhanced client satisfaction by providing prompt, professional service in emergency situations.
Educated clients on proper lock maintenance and usage to extend product life and prevent malfunctions.
Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
Installed new door hardware such as locks, plates, and closers
Maintained a clean work environment while completing tasks to minimize disruption to clients'' homes or businesses.
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