Daniel Boffa
Wheeling,WV
Summary
High-energy job seeker successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Hardworking and passionate with strong organizational skills eager to learn new roles for companies that need to improve efficiency internally for growth.
Overview
26
26
years of professional experience
Work History
Reseller and Support (Clock-In Solutions)
Clock-In Solutions (Self Employed)
01.2021 - Current
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware and software
- Researched and identified solutions to technical problems.
- Configured hardware, devices, and software to set up Time Clocks for clients.
- Responded to customer inquiries and provided technical assistance over phone and in person
- Diagnosed and troubleshot hardware, software and network issues
- Researched and identified solutions to technical problems
- Configured hardware, devices, and software to set up work stations for employees
Business Administration
PCI Staff Leasing, Inc
01.1998 - 12.2021
- 23 years of Payroll/Office Management experience.
- Managed staff of 18 -25 people.
- Managed day-to-day development issues.
- Revised plans as needed to meet changing goals and requirements.
- Represented company at conferences, trade shows and seminars.
- Improved operation procedure between IT provider and end-users.
- Streamlined workflow.
- Managed Time and Attendance Software and Support.
- Educated staff on organizational mission and goals to help employees achieve success
- Evaluated staff performance and provided coaching to address inefficiencies
- Frequently inspected production area to verify proper equipment operation
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
Education
Bachelor of Science - Business Managament
University of Phoenix - Jersey City Campus
Jersey City, NJ2012
Associate of Science - Business Management
The University of Arizona
Tucson, AZ1998
High School Diploma - undefined
Pascack Hills High School
Montvale, NJ1995
Skills
- Identifying best practices
- Driving continuous improvement
- Long-term business planning and execution
- Managing multiple projects
- Time management
- Effective communication
- Improving office morale
- Team building
- Process improvement
- Complex problem solving
- Inventory control
- Personnel management
- Vendor sourcing and negotiations
Timeline
Reseller and Support (Clock-In Solutions)
Clock-In Solutions (Self Employed)
01.2021 - Current
Business Administration
PCI Staff Leasing, Inc
01.1998 - 12.2021
Bachelor of Science - Business Managament
University of Phoenix - Jersey City Campus
Associate of Science - Business Management
The University of Arizona
High School Diploma - undefined
Pascack Hills High School