Lori Davis
Flagstaff,AZ
Summary
Organized and dedicated Administrative Professional with proven track record of collaborating with cross functional teams and providing exceptional customer service. Offering keen attention to detail. Strong decision-making skills and capability to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Desire to learn new skills and knowledge to continue to grow career.
Overview
16
16
years of professional experience
Work History
Administrative Support - HR Services
W. L. Gore & Associates
Flagstaff, AZ
04.2018 - Current
- Successfully complete special projects to exceed goals of both HR Services function and overall organization.
- Increase efficiency by modernizing document organization systems and effectively implementing solutions in I-9 tracking.
- Build and maintain excellent customer relationships through timely responses to inquiries; going above and beyond to accommodate all requests.
- Appropriately answer questions and address, resolve, or escalate issues to Subject Matter Expert to meet need and satisfy customers.
- Work cross function/region for successful partnerships across teams.
- Established administrative processes and protocols to drive efficiency and accuracy.
- Act as main point-of-contact for HR team: supporting administrative needs, on boarding and project tasks efficiently.
- Coordination and logistics support for team meetings.
Administrative Support Associate
W. L. Gore & Associates
Flagstaff, AZ
11.2016 - 04.2018
- Manage and incorporate continuous improvement throughout plant, function and organization.
- Provide effective support to leaders and associates within plant.
- Plan and coordinate monthly plant meetings to include internal and external presenters.
- Coordinate, schedule and arrange meetings for plant leadership.
- Multi-calendar management.
- Greet visitors entering plant, determine nature and purpose of visit and provide direction to appropriate destination.
- Distribute plant-wide communications, book conference rooms and coordinate weekly, monthly and annual team meetings and projects.
- Plan and coordinate events within and outside of plant.
Administrative Support Associate
W. L. Gore & Associates
Phoenix, AZ
09.2016 - 11.2016
- Interim support for Phoenix Cluster.
- Duties including plant leadership & human resource support.
- First line of contact for associates.
- Creation and implementation of process improvements.
- Planned and coordinated monthly plant meetings for Phoenix 1, 2 & 3.
- Maintained associate HR files.
- Answered and directed multi-line phone system.
- Planned and coordinated events within facility.
Administrative Support, Cardio Vascular Leadership
W. L. Gore & Associates
Flagstaff, AZ
09.2012 - 09.2016
- Managed Divisional Leadership's complex and frequently changing schedules.
- Planned and coordinated logistics and materials for board meetings, committee meetings and divisional leadership meetings.
- Organized and standardized successful annual Board of Director meetings.
- Served as liaison between Medical Division Leadership Team/Medical Division Core Team and Divisional Functions and Businesses.
- Developed and maintained alert system for upcoming deadlines on incoming requests and events.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- Meeting and event planning (in person and virtual) to include logistical arrangements and associated travel.
- Joined interview team when hiring for new administrative roles.
- Answered and managed high volume level of incoming and outgoing calls.
- Manage multiple tasks at any given time.
- Greeted numerous visitors, including leaders, associates and vendors.
- Maintained high level of confidentiality.
Administrative Supervisor & HR Representative
Arizona's Children Association
Flagstaff, AZ
06.2007 - 09.2012
- Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives.
- Created and implemented a new standardized HR process for more effective and efficient on boarding for new hires.
- Developed and maintained a process for upcoming needs and deadlines of audits and compliance/reporting.
- Part of hiring team to include interviews and job offers for any administrative role.
- Trained new employees on multiple data entry software.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
- Ensured superior customer/employee experience by addressing customer/employee concerns and demonstrating empathy, and resolving problems.
- Used measurements and process alternatives to arrive at best practices.
Education
Bachelor of Science - Human Resource Management
Grand Canyon University
Phoenix, AZ08.2023
Associate of Arts - General Studies
Coconino Community College
05.2021
Skills
- Identifying best practices
- Driving continuous improvement
- Partnering with cross-functional disciplines
- Customer relations internally and externally
- Articulate and well-spoken
- Strong interpersonal skills
- Work well independently or within teams
- Critical thinking/Problem solving
- Microsoft Office/computer proficient
- Trackit experience
- Ability to handle multiple projects
- Attention to detail
- Extremely organized
- Results-oriented
References
References available upon request
Affiliations
Professional Administrative Certification of Excellence
Timeline
Administrative Support - HR Services
W. L. Gore & Associates
04.2018 - Current
Administrative Support Associate
W. L. Gore & Associates
11.2016 - 04.2018
Administrative Support Associate
W. L. Gore & Associates
09.2016 - 11.2016
Administrative Support, Cardio Vascular Leadership
W. L. Gore & Associates
09.2012 - 09.2016
Administrative Supervisor & HR Representative
Arizona's Children Association
06.2007 - 09.2012
Bachelor of Science - Human Resource Management
Grand Canyon University
Associate of Arts - General Studies
Coconino Community College
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