Open To Work
Daniel Bolie
Jurupa Valley,Ca
Summary
A.S.E. Certified master automotive technician with extensive experience in automotive technology and service operations. Expertise in managing shop workflows, training staff on safety and quality protocols, and enhancing customer satisfaction through effective communication and timely updates.
Overview
1
1
Certification
40
40
years of professional experience
Work History
Service Dispatcher/Advisor
TEC Equipment
Fontana, California
04.2007 - Current
- Managed daily dispatch operations for service requests and technician assignments.
- Monitored service progress and promptly updated customers on job status to enhance communication.
- Monitored technician's progress and updated job status in the system.
- Resolved service-related issues and handled customer inquiries to ensure satisfaction.
- Provided technical support to customers over the phone.
- Authorized purchase orders for services and maintained accurate records for efficient operations.
- Prepared invoices for completed jobs and verified accuracy of billing information.
- Dispatched drivers to meet daily delivery needs for company customers.
shop foreman
Westrux International
10.2005 - 02.2007
- Oversaw daily operations of shop, facilitating smooth workflow and service delivery.
- Managed team schedules and delegated tasks to enhance overall productivity and resource allocation.
- Conducted quality control checks on products before delivery to ensure standards met.
- Trained new staff on safety protocols, equipment use, and company procedures.
- Resolved customer inquiries and concerns promptly, strengthening customer relationships.
lead tech / asst service mgr
Dynomotion Auto Service
01.1997 - 10.2005
- Led team in diagnosing vehicle issues and recommending repairs.
- Trained junior technicians on repair techniques and safety protocols.
- Oversaw daily operations, delegated tasks, and streamlined workflows.
- Coordinated service appointment schedules to maximize technician utilization.
- Implemented quality control measures that upheld service standards.
- Maintained detailed records of repairs and services performed on vehicles.
technician
Auto Tech Tune & Brake
01.1990 - 12.1996
- Diagnosed engine issues using advanced diagnostic tools and equipment.
- Conducted brake system repairs ensuring optimal performance and safety standards.
- Replaced defective components to restore vehicle functionality and enhance safety.
- Performed routine maintenance on various vehicle systems and components.
- Maintained clean, organized workspace to support safety compliance.
printer
5-Day Business Forms Mfg. Inc.
10.1986 - 12.1989
- Operated printing presses to produce high-quality business forms, ensuring client specifications were met.
- Monitored print quality, adjusting settings to achieve consistent results and reduce waste.
- Performed regular cleaning and basic repairs on equipment to ensure optimal performance and reliability.
- Ensured compliance with safety standards during all printing processes.
Education
A.S. - Automotive Technology
Fullerton College
Fullerton, CA05-2003
High School Diploma -
Brea-Olinda
Brea, CA06-1986
State of California Smog License -
Valley College
San BernardinoSkills
- Service dispatch
- Service coordination
- Customer relationship management
- Quality control
- Work order preparations
- Coordinating daily operations
- Task delegation
- Staff supervision
- Team leadership
- Problem solving
- Workplace safety
- Detail-oriented
- Service compliance
Affiliations
- MACS (Mobile Air Conditioning Society)
- National Institute for Automotive Service Excellence (ASE)
- International Automotive Technicians Network (IATN)
- Automotive Service Association (ASA)
Certification
- EPA section 609 certification
- Volvo/Mack master advisor certification
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$80000/yr - $200000/yrTimeline
Service Dispatcher/Advisor
TEC Equipment
04.2007 - Current
shop foreman
Westrux International
10.2005 - 02.2007
lead tech / asst service mgr
Dynomotion Auto Service
01.1997 - 10.2005
technician
Auto Tech Tune & Brake
01.1990 - 12.1996
printer
5-Day Business Forms Mfg. Inc.
10.1986 - 12.1989
A.S. - Automotive Technology
Fullerton College
High School Diploma -
Brea-Olinda
State of California Smog License -
Valley College