Dynamic manager with a proven track record in enhancing productivity through effective project management and team leadership. Adept at identifying growth opportunities, managing budgets, and executing projects on time, ensuring client satisfaction and operational excellence.
Work History
Independent Field Merchandising Contractor
2 Years 8 Months
Spar Field Services, Inc. | 02.2024 - Current
Engaged with General Store Managers and District Managers to coordinate project timelines and secure approvals
Managed projects, coordinated fixture installations, and oversaw all aspects of planogram maintenance
Execute planograms and accurately merchandise products within scheduled timelines.
Direct the crew and act as the liaison between the client, crew, and SPAR management team.
Ensure execution of work to client expectations and within agreed budgets
Manage budgets and ensure that each store (project) operates within the approved budget
Managed recruitment of part-time merchandisers to meet staffing needs
Project Result Manager- Google Pay
3 Months
BDS Connected Solutions, LLC | 10.2024 - 01.2025
Understood strategic direction of client and provided suggestions/solutions with Client Service Director; evaluated program results and implemented changes
Developed KPIs, executed action plans, and established performance improvement plans.
Interpreted, analyzed, and managed P&L and budget aspects, including forecasting, accounting, cash flows, balance sheets, income statements, internal billing, program calendar, and client reports
Acts as the daily point of contact for program operational communications
Supported learning and development of team members; provided leadership, direction, motivation, feedback, and opportunities to enhance skills
Ensures the field team is on profile and in place for execution, including Market Development Managers and Energy Upgrade Ambassadors
Break Fix Specialist
7 Months
BDS Connected Solutions, LLC | 03.2024 - 10.2024
Provided technical execution support for high-tech interactive displays, optimizing performance in retail environments
Audited, maintained, and installed consumer electronics displays to ensure operational continuity
Conduct site visits at retail locations within the assigned territory
Built and maintained strong in-store relationships to enhance customer engagement
Log interactions and store calls into CRM software
Supervised multi-site projects, coordinating efforts across multiple teams
Staffed programs to ensure adequate coverage, created schedules, and oversaw program execution
Ensure execution of work to client expectations and within agreed-upon budgets
Monitored expenses to track project budget and identify cost-saving opportunities. and control costs for Project pay rates, travel costs, and in-store time
Hire, train, and coach individuals while developing cohesive teams to achieve client objectives.
Facilitated meetings with clients and teams to clarify project requirements.
Cultivated strong relationships with client accounts
Actively participate in continuous improvements regarding projects such as group/team meetings, group calls, or special initiatives
Learned and applied company systems to improve operational efficiency. and productively utilize company systems as required (e.g., reporting, payroll, surveys)
National Project Manager
4 Years 4 Months
National Rollout Co. | 09.2014 - 01.2019
Provided project oversight and management for long-term national projects
Managed national service programs, including staffing, installation, maintenance, repair, and store remodeling
Partnered with clients, manufacturers, and subcontractors to complete projects on time and on budget.
Coordinated efforts among customers, manufacturers, and service providers to ensure project alignment
Led national sales representatives and project managers to achieve project objectives
Directly solicited sales calls and took part in the bidding process for new and existing accounts
Engaged with clients, manufacturers, and retailers to resolve service inquiries and complaints
Recruited, trained, and hired independent contractors for surveys, fixture installations, and inventory management
Negotiated payment to independent contractors and merchandisers within the specified budget