Daniel Brookman
CATONSVILLE,MD
Summary
Professional in quality control with solid background in ensuring transaction accuracy and compliance. Capable of identifying and resolving discrepancies to maintain operational standards. Known for fostering team collaboration and delivering consistent results. Skilled in data verification and process improvement.
Overview
16
16
years of professional experience
Work History
Checker
Steamship Trade Association
Baltimore, MD
04.2025 - Current
- Coordinated with shipping personnel to ensure accurate documentation and timely processing of shipments.
- Monitored loading operations to guarantee adherence to company procedures and minimize errors.
- Implemented process improvements that streamlined cargo handling, reducing turnaround times significantly.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
Asset Protection Team Lead
Target
High Point
05.2023 - 12.2024
- Oversaw asset protection operations within the store, maintaining the safety and security of team members, guests, and merchandise. Led team of asset protection specialists, guiding training and support to foster proactive security and risk management. Applied strong understanding of asset protection principles, utilized analytics for informed decision-making, and collaborated across departments.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Led team in achieving operational targets through effective scheduling and resource management.
- Implemented training programs to ensure compliance with safety and quality standards.
Associate Operations Manager
Tuckers Tapyard
Winston Salem
08.2022 - 04.2023
- As the Associate Operations Manager at our dog bar, I helped daily operations and ensured exceptional customer experiences. Partnered with the General Manager to ensure service quality, oversee staff management, and enforce safety and cleanliness standards. Demonstrated passion for dogs, strong leadership skills, and proactive management in a dynamic, engaging environment.
- Streamlined operational workflows to enhance productivity and reduce delays.
- Mentored junior staff on best practices in inventory management and scheduling.
- Analyzed operational data to identify trends and implement process improvements.
Residential Sales Representative
ADT
Winston Salem
04.2021 - 01.2022
- Promoted and sold ADT's suite of security solutions to homeowners. Leveraged sales expertise and ADT's reputation to acquire new customers and strengthen existing relationships, contributing to revenue growth. Employed proactive sales approach and excellent communication skills to deliver exceptional customer service and foster customer loyalty.
- Drove residential sales by identifying customer needs and providing tailored security solutions.
- Conducted comprehensive product demonstrations to educate clients on security systems and features.
- Developed strong customer relationships, leading to increased client retention and satisfaction rates.
Loss Prevention Coordinator
Ralph Lauren
Greensboro
10.2017 - 03.2021
- Played a critical role in protecting company assets and minimizing losses from theft, fraud, and operational errors. Collaborated with store management and loss prevention team to enhance security measures. Assisted in implementing strategies and procedures to ensure a safe environment for customers, employees, and merchandise. Required attention to detail, strong analytical skills, and the ability to effectively communicate and collaborate across departments.
- Developed and implemented loss prevention strategies to minimize inventory shrinkage.
- Monitored surveillance systems to detect suspicious activities and potential theft.
- Conducted regular audits of merchandise to ensure compliance with company policies.
Military Police Officer
Army National Guard
03.2011 - 03.2017
- Maintained law and order, enforced military regulations, and protected personnel and property within National Guard installations and during operations. Received specialized training in law enforcement techniques, military procedures, and combat operations, enhancing readiness and effectiveness in peacetime and wartime situations.
- Enforced military laws and regulations, ensuring compliance among personnel and civilians.
- Conducted security assessments and risk analysis for various events and installations.
- Led training sessions for new recruits on tactical operations and emergency response protocols.
Education
Criminal Justice
Liberty University
LynchburgSkills
- Works under pressure
- Time management
- Team collaboration
- Data Entry
- Effective Time Management
- Ability to Work in a Team
- Customer support
- Attention to detail
- Fast Learner
Timeline
Checker
Steamship Trade Association
04.2025 - Current
Asset Protection Team Lead
Target
05.2023 - 12.2024
Associate Operations Manager
Tuckers Tapyard
08.2022 - 04.2023
Residential Sales Representative
ADT
04.2021 - 01.2022
Loss Prevention Coordinator
Ralph Lauren
10.2017 - 03.2021
Military Police Officer
Army National Guard
03.2011 - 03.2017
Criminal Justice
Liberty University