Bobby Chacon
8047 Sand Springs Rd Albuquerque
Summary
Motivated professional with extensive experience in customer relations and in-service product training. Detail-oriented with strong judgment and multitasking abilities. Proven track record of completing critical tasks accurately and on time, both independently and collaboratively.
Overview
7
7
years of professional experience
Work History
Business Development Representative
USME
Albuquerque
12.2025 - Current
- Cultivated relationships with potential clients, leading to increased business opportunities.
- Generated tailored proposals for equipment rentals and sales, streamlining the purchasing process for clients.
- Utilized Salesforce CRM to meet key performance indicators consistently.
- Responded promptly to inquiries from potential customers via phone and email.
- Collaborated with local durable medical equipment providers to address home health respiratory needs.
- Rented and sold equipment to hospital departments, including cardiopulmonary, respiratory therapy, and intensive care units, enhancing service delivery.
- Covered entire state of New Mexico, engaging hospitals and providers across the region.
Trauma Sales Rep (Team Lead)
Stryker
Albuquerque
01.2025 - Current
- Cultivated relationships and secured new business from surgeons by organizing and leading strategic dinner meetings.
- Educated surgeons on new procedures through in-person sales calls, enhancing product adoption.
- Won "0-60" contest by converting a surgeon from $0 to $100k in revenue within the year.
- Reported territory updates and market trends to Regional Manager to inform strategy and optimize execution.
- Optimized territory performance by analyzing territory sales data and market trends.
- Supported team management by coordinating field activity, sharing best practices, and driving performance.
Trauma Sales Representative
Stryker
Albuquerque
11.2023 - Current
- Coordinated and scheduled appointments with hospital personnel, facilitating contract negotiations.
- Collaborated with cross-functional teams to streamline sales process and enhance customer experience.
- On track to achieve annual sales quota with a projected growth of 10%, demonstrating strong performance and market acumen.
- Successfully managed a $200K annual account, driving revenue growth to $800K by implementing targeted sales strategies and fostering strong client relationships.
- Promoted to a Team Lead role, overseeing a trauma sales team to drive performance, strategy, and collaboration.
- Won "0-60" contest by converting a surgeon from $0 to $100k in revenue within the year.
- Exceeded annual quota by 6%, delivering $2.65M against a $2.5M target while driving 10% growth YoY growth.
- Earned President's Club recognition for top performance and consistent results above plan.
Trauma Sales Associate
Stryker
Albuquerque
11.2022 - Current
- Mastered technical information on orthopedic trauma surgery and procedures to enhance surgeon support.
- Delivered technical information to surgeons, aligning with product operation techniques to ensure effective usage.
- Covered clinical cases in New Mexico, delivering essential sales support to optimize customer engagement.
- Supported the territory's sales targets by supporting existing accounts as well as developing and implemented a plan to develop new business opportunities.
- Assisted and trained hospital personnel in the proper use and care of product and equipment.
- Completed structured product/sales training assessments.
Field Service & Marketing Rep
Techtronic Industries
Albuquerque
07.2021 - 11.2022
- Maximized sales growth by increasing overall comp in 2021 by 23.10% of all TTI brands in portfolio.
- Managed over $4 million in TTI products in 2021, the #1 volume store in Albuquerque.
- Gained extra retail space to maximize sell-through of Ryobi, Ridgid, and Milwaukee brands.
- Cultivated strong relationships with Home Depot store associates and management through regular contact.
- Analyzed weekly sales and monthly results to identify additional opportunities and assess competitive landscape.
- Trained 4 new hires on PK knowledge, I-track objectives, setting integrity, and operational rhythm.
Service Coordinator
Discount Tire
El Paso
02.2019 - 07.2021
- Achieved high customer satisfaction and boosted sales by greeting customers and communicating effectively to identify their tire and wheel needs and the best product or service to meet them.
- Ensured proper tire inflation and balancing, successfully upselling additional products and services through trust and rapport with customers.
- Delivered quality tire installation, maintenance, and repair services for various vehicles, serving 35+ customers daily while collaborating with teammates to meet business objectives.
- Applied technical skills and understanding of shop inventory and processes to enhance staff and customer safety.
Education
Bachelor of Business Administration - Business in Marketing
New Mexico State University
Las Cruces, NM12-2021
Skills
- Sales strategy
- Client relationship management
- Salesforce CRM
- In-store training expertise
- Works under pressure
- Team collaboration
- Great oral and written communication skills
- Works under pressure
- Works under pressure
Timeline
Business Development Representative
USME
12.2025 - Current
Trauma Sales Rep (Team Lead)
Stryker
01.2025 - Current
Trauma Sales Representative
Stryker
11.2023 - Current
Trauma Sales Associate
Stryker
11.2022 - Current
Field Service & Marketing Rep
Techtronic Industries
07.2021 - 11.2022
Service Coordinator
Discount Tire
02.2019 - 07.2021
Bachelor of Business Administration - Business in Marketing
New Mexico State University