Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Daniel Broski

Centereach,NY

Summary

Dynamic and results-driven professional with a proven track record at TopGolf, excelling in customer service excellence and leadership. Expert in problem-solving and conflict resolution, demonstrated through effective team training and enhancing guest satisfaction. Skilled in adaptability and organizational abilities, consistently delivering high-quality service in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Bay Host Server

TopGolf
Holtsville, NY
10.2021 - Current
  • Greet guests warmly and promptly, taking food and beverage orders in an efficient and friendly manner
  • Deliver food and beverages professionally while adhering to safe food handling and sanitation protocols
  • Demonstrate in-depth knowledge of the menu, including specialized diets and allergens
  • Consistently maintain a high level of guest satisfaction by providing excellent service
  • Recognized for leadership skills and served as a 'Designated Trainer' for new hires, ensuring smooth onboarding and staff development

Server / Shift Lead

The Cheesecake Factory
Lake Grove, NY
06.2013 - 10.2021
  • Provided top-tier customer service in a high-volume, fast-paced environment, ensuring guests had a memorable dining experience
  • Took orders, delivered food, and processed payments, maintaining a positive and efficient atmosphere
  • Trained and mentored new team members, fostering a team-oriented environment and high service standards
  • As Shift Lead, coordinated shift operations, ensuring smooth service, team communication, and guest satisfaction

Price Estimator / Sales Associate

North Shore Galleries
Middle Island, NY
01.2019 - 01.2020
  • Used Red Book to establish accurate price quotes for clients and negotiated coin prices
  • Assisted clients with selecting and pricing items, ensuring transparent and fair transactions
  • Maintained knowledge of the market and industry trends to provide expert guidance to customers

Education

Suffolk County Community College
Selden, NY

Skills

  • Customer Service Excellence
  • Problem Solving and Conflict Resolution
  • Adaptability and Flexibility
  • Organizational Skills and Time Management
  • Detail-Oriented with Strong Multitasking Abilities
  • Leadership and Team Training

References

References available upon request.

Timeline

Bay Host Server

TopGolf
10.2021 - Current

Price Estimator / Sales Associate

North Shore Galleries
01.2019 - 01.2020

Server / Shift Lead

The Cheesecake Factory
06.2013 - 10.2021

Suffolk County Community College

Similar Profiles

CREATE PROFILE
Daniel Broski