Daniel Buckley
Wayne,NJ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Service Crew Member
Liberty Hyundai
04.2024 - 09.2024
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Collaborated with team members to meet high standards of service during peak hours.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained a clean and organized work environment for improved customer experiences.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Kept customers and crew areas organized.
Customer Service-Sales Associate
Iceberg Army Navy
04.2021 - 08.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Counselor/Educator
IdeaLab Kids
03.2020 - 03.2021
- Developed and implemented engaging lesson plans to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Assessed student performance and provided feedback to facilitate student success.
- Monitored student progress and adjusted instruction to meet individual needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Helped students explore concepts with engaging, learning-focused activities.
Machine Operator
Charles G.G. Schmidt & Co.
06.2019 - 03.2020
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated multiple machines simultaneously to meet production requirements.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
High School Diploma -
New Alliance Academy
Skills
- P > Stocking and replenishing
- P > Merchandising understanding
- P > Sales training
- P > Adapt to diverse groups
- P > Cash Handling
- P > Cash register operation
- P > Point of sale operation
- P > Upselling
- Verbal and written communication
- Strong Work Ethic
- Efficient task completion
- Reliability and punctuality
- Interactive communication skills
- Valid Driver's License
- Safe Vehicle Operation
- Customer Service
- Teamwork and Collaboration
Timeline
Service Crew Member
Liberty Hyundai
04.2024 - 09.2024
Customer Service-Sales Associate
Iceberg Army Navy
04.2021 - 08.2022
Counselor/Educator
IdeaLab Kids
03.2020 - 03.2021
Machine Operator
Charles G.G. Schmidt & Co.
06.2019 - 03.2020
High School Diploma -
New Alliance Academy
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