Daniel Burica
Sales Representative
Chicago,IL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Technology and Sales Associate
Staples
01.2015 - 08.2017
- Diagnose technical issues in order to repair computers and printers for customers
- Provide computer and printer recommendations and software solutions for customers looking to replace their current device.
Digital Marketing and Sales Associate
Hawk Chevrolet Automotive of Joliet
08.2017 - 03.2020
- Maintain lead generation lists through VinSolutions database to identify prospective customers
- Conduct outreach via email marketing campaigns to potential customers with information related to available vehicles
- Facilitate sales of new vehicles for the dealership; received monthly “Top Salesman” designation numerous times.
Events Reporter
“The Blazer” Joliet Junior College Newspaper
01.2019 - 05.2021
- Interview student athletes and coaching staff to write original articles following sporting events
- Report on student events to highlight campus activities for readers; interviewed event coordinators, attending students and sponsors
- Brainstorm creative content ideas with editorial team with objectives such as informing students and generating awareness for on-campus activities
- Apply Associated Press Style to news stories to communicate consistently and effectively.
Sales Representative
Forward Solutions
12.2023 - Current
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Logistics Account Executive
Total Quality Logistics Inc.
06.2023 - Current
- Help customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Connect customers with services based on individual needs and vendor capabilities.
- Perform cold-calling and follow-ups with leads to secure new revenue. With a minimum of 150 calls per day attaining top salesman of the week region wide on multiple occasions.
- Manage sales plan activities and product launches resulting in expanded revenues and branding.
Education
Bachelor of Arts - Communications
University of Illinois At Chicago
Chicago, IL 08.2021 - 05.2023
Associate of Arts - Liberal Arts And General Studies
Joliet Junior College
Joliet, IL 05.2017 - 05.2021
Skills
- Marketing
-Staff training
-Network development
-Strategic planning
- Sales
- Writing/Editing
Timeline
Sales Representative
Forward Solutions
12.2023 - Current
Logistics Account Executive
Total Quality Logistics Inc.
06.2023 - Current
Bachelor of Arts - Communications
University of Illinois At Chicago
08.2021 - 05.2023
Events Reporter
“The Blazer” Joliet Junior College Newspaper
01.2019 - 05.2021
Digital Marketing and Sales Associate
Hawk Chevrolet Automotive of Joliet
08.2017 - 03.2020
Associate of Arts - Liberal Arts And General Studies
Joliet Junior College
05.2017 - 05.2021
Technology and Sales Associate
Staples
01.2015 - 08.2017
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