Daniel Burns
Miami,FL
Summary
Results-driven marketing and sales professional with experience at a luxury, high-volume hospitality property, specializing in driving revenue through strategic promotions, client engagement, and brand positioning. Proven ability to lead initiatives, influence purchasing decisions, and build strong relationships with clients, partners, and internal teams. Recognized for performance, leadership, and execution in fast-paced environments. Brings a strong blend of marketing strategy, sales execution, and customer-focused leadership to drive growth, exceed targets, and elevate the Fontainebleau guest and client experience.
Overview
9
9
years of professional experience
Work History
Marketing Coordinator
Fontainebleau Miami Beach
Miami, FL
01.2024 - Current
- Manage marketing budgets, vendor contracts, and invoicing for smooth campaign execution.
- Coordinate and manage events to ensure seamless operations and guest experiences.
- Create and manage live ticket links via Ticketmaster and partner platforms.
- Oversee social media scheduling, content planning, and photoshoots.
- Write PR blurbs and marketing copy for events and activations.
- Manage Zingle alerts and guest communications to enhance engagement.
- Build vendor profiles and handle post-contract onboarding.
- Participate in partnership meetings to strengthen brand relationships.
- Developed and executed integrated marketing campaigns to enhance brand visibility and engagement.
Peer Support Specialist
Community Health South Florida
Miami, FL
09.2022 - 01.2025
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Provided guidance and resources to individuals navigating behavioral health challenges.
- Assessed client needs and developed appropriate intervention strategies.
- Maintained regular contact with 35 clients by calling and visiting clients' homes.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Facilitated peer support groups to promote mental health awareness and community engagement.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Sales Associate
Apple
08.2021 - 08.2023
- Delivered exceptional customer experiences, driving loyalty and repeat business.
- Increased sales revenue through needs-based product recommendations.
- Supported promotional campaigns and maintained strong product knowledge.
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Generated revenue growth through effective sales strategies and relationship building with clients.
Sales Manager
Best Buy
07.2019 - 08.2021
- Led sales strategies that boosted revenue and exceeded quarterly goals.
- Collaborated with marketing teams on promotional campaigns and customer engagement.
- Trained and motivated sales staff to achieve performance objectives.
- Increased sales by providing exceptional customer service and product knowledge.
- Implemented effective customer relationship management practices, ensuring high levels of client satisfaction and repeat business.
Assistant Manager
Academy Sports Outdoors
Mobile, AL
01.2018 - 06.2019
- Assisted in training and onboarding new team members to enhance operational efficiency.
- Implemented inventory management practices to ensure product availability and accuracy.
- Coordinated sales promotions and visual merchandising to drive customer engagement.
- Analyzed customer feedback to improve service delivery and product offerings.
- Monitored performance metrics to identify areas for process improvements.
- Led daily briefings to communicate goals, updates, and best practices among staff.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Trained new sales staff on product knowledge and effective selling techniques.
Teller
Wells Fargo
Mobile, AL
12.2016 - 01.2018
- Processed customer transactions efficiently and accurately.
- Assisted customers in account inquiries and service requests.
- Maintained cash drawer balance and reconciled discrepancies daily.
- Promoted bank products and services to enhance customer experience.
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained accurate records of customer transactions in line with bank procedures.
Education
Business Administration - Business Administration And Management
University of South Alabama
Mobile, ALSkills
- Sales goals attainment
- Relationship building skills
- Marketing and sales
- Event Management
- Social Media Strategy
- Budget Oversight
- Contract Negotiation
- PR & Communications
- Team Collaboration
- Customer Engagement
- Team Leadership
- Training & Development
- Decision-making
Accomplishments
- Named "Employee of the Quarter in first quarter.
- Collaborated with team of 6 in the development of Bleaulive Events.
- Exceeded monthly quota 10 times.
- Design - Responsible for creative design for prominent Activations Calendar.
- Built and implemented a budgeting and vendor tracking system, and trained team members on its use, improving payment accuracy, processing efficiency, and financial control.
Awards
- Employee of the Month
- Employee of the Quarter
Timeline
Marketing Coordinator
Fontainebleau Miami Beach
01.2024 - Current
Peer Support Specialist
Community Health South Florida
09.2022 - 01.2025
Sales Associate
Apple
08.2021 - 08.2023
Sales Manager
Best Buy
07.2019 - 08.2021
Assistant Manager
Academy Sports Outdoors
01.2018 - 06.2019
Teller
Wells Fargo
12.2016 - 01.2018
Business Administration - Business Administration And Management
University of South Alabama