Daniel Carpenter
Buffalo,NY
Summary
Self-motivated professional with outstanding oral and written communication skills. Highly knowledgeable in computer software development. Experience performing quality assurance testing and consultative services for customers. Thorough quality assurance professional highly skilled in manual and automated application testing. Partners successfully with project management and development team members to put out high-quality software for customers. Decisive in identifying problems at any stage of production. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
FedEx:Ground
Buffalo, NY
10.2017 - 03.2024
- Developed, documented, and executed manual tests for web-based applications.
- Collaborated with developers to diagnose problems and devise solutions.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Monitored production environment performance metrics for anomalies that could indicate quality issues.
- Analyzed existing application functionality against customer requirements ensuring compliance.
- Participated in daily scrum meetings providing status updates on projects assigned.
- Ensured proper version control protocols were followed throughout development cycle.
- Developed process improvements to enhance overall data quality.
- Created, edited and updated project manuals and technical documentation used by entire QA team.
Medical Delivery Driver
Mobile Pharmacy Solutions
Buffalo, NY
09.2015 - 11.2017
- Loaded and unloaded medical supplies onto delivery truck.
- Delivered medical supplies to hospitals, clinics, and other healthcare facilities in a timely manner.
- Followed company policies related to safe driving practices and defensive driving techniques.
- Inspected vehicle before leaving on each route for safety purposes.
- Operated handheld devices such as scanners during deliveries as required.
- Notified management of any issues encountered during delivery runs such as damaged goods or incorrect orders.
- Transported and safely delivered items to prevent damage or loss.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Forklift Operator
nutri blend
Buffalo, NY
07.2014 - 03.2016
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Loaded pallets onto trailers for shipment.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Education
High School Diploma -
Western New York Maritime Charter School
Buffalo, NY06-2010
Skills
- Documentation and materials
- Deductive Reasoning
- Improvement Recommendations
- Best practices and methodologies
- QA reporting
- Quality processes
- Quality Assurance Controls
- Requirements Analysis
Accomplishments
- Honor school student named to the honor roll for years in a row
Certification
- Has been awarded plaques and recognition for outstanding work and peer development .
References
References available upon request.
Timeline
Quality Assurance Analyst
FedEx:Ground
10.2017 - 03.2024
Medical Delivery Driver
Mobile Pharmacy Solutions
09.2015 - 11.2017
Forklift Operator
nutri blend
07.2014 - 03.2016
High School Diploma -
Western New York Maritime Charter School