Daniel Celis
Mansfield,TX
Summary
Bilingual (English/Spanish) professional with a Bachelor’s degree in Psychology and hands-on experience in recruitment support, employee onboarding, staff scheduling, and team management. Strong communication, organizational, and problem-solving skills, supported by additional training in Human Resources and Payroll. Familiar with HRIS platforms through employee self-service experience. Eager to contribute to HR operations and continue growing in the Human Resources field.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Manager
MOD Pizza
Mansfield, Texas
05.2022 - 03.2023
- Participated in candidate interviews and provided hiring recommendations to upper management to support recruitment and staffing needs.
- Trained and onboarded new employees on company policies, procedures, and job responsibilities.
- Managed employee schedules, coordinated shift changes, and delegated tasks to maintain adequate staffing and efficient operations.
- Addressed employee concerns, attendance issues, and workplace conflicts while maintaining a professional and supportive work environment.
- Provided coaching and performance feedback to employees to reinforce company standards and improve team performance.
- Supervised daily operations, resolved customer concerns, and collaborated with team members to maintain service quality and operational efficiency.
Sales Associate
Weby Corp
Mansfield, Texas
05.2024 - Current
- Build and maintain strong customer relationships through clear communication, active listening, and personalized face-to-face service.
- Handle customer inquiries through phone calls and in-person interactions, providing accurate information and resolving concerns professionally.
- Utilize Oracle NetSuite to access customer accounts, review previous invoices, and generate new invoices for purchases and orders.
- Maintain accurate customer information and transaction records while following company procedures and ensuring attention to detail.
- Process purchases, returns, and exchanges accurately while assisting customers throughout the sales process.
- Collaborate with team members to support daily operations, resolve issues, and achieve performance goals.
Footwear Associate
Academy Sports and Outdoors
Madison , TN
05.2018 - 05.2022
- Trained and guided new hires on department procedures, customer service expectations, and daily responsibilities until they could perform their duties independently.
- Assisted with storewide inventory counts, ensuring accurate product counts and organized inventory records.
- Supported store preparation for upper management visits by maintaining operational and presentation standards.
- Collaborated with other departments to complete closing procedures and support daily store operations.
Education
Bachelor of Arts - Psychology
The University of Texas At Arlington
Arlington, TX05-2026
Skills
- Recruitment & Interview Support
- Employee Onboarding & Training
- Employee Relations & Conflict Resolution
- Staff Scheduling & Coordination
- Team Leadership & Employee Coaching
- Administrative Support & Recordkeeping
- Sales Techniques
- Data Entry & Attention to Detail
- Customer Service & Relationship Management
- Professional Communication and Active Listening
- Time Management & Team Collaboration
- Bilingual Communication (English & Spanish)
Certification
- The Payroll Professional — ADP / Coursera | November 2026
- Compensation and Benefits — HRCI / Coursera | September 2026
- Talent Acquisition — HRCI / Coursera | August 2026
- Excel for Beginners — Coursera | August 2026
- Employee Relations — HRCI / Coursera | In Progress
Technical Skills
- HRIS Platforms: Workday, Rippling & ADP (Employee Self-Service)
- Business Software: Oracle NetSuite (Customer Accounts & Invoicing)
- Microsoft Excel: Intermediate (PivotTables, Data Analysis, Data Entry & Formatting)
- Microsoft Office: Word & PowerPoint
- Communication & Collaboration: Microsoft Teams, Zoom & Google Workspace
- Payroll Fundamentals: ADP Coursework (The Payroll Professional)
Timeline
Sales Associate
Weby Corp
05.2024 - Current
Manager
MOD Pizza
05.2022 - 03.2023
Footwear Associate
Academy Sports and Outdoors
05.2018 - 05.2022
Bachelor of Arts - Psychology
The University of Texas At Arlington