Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Chapman

Summary

Experienced field service technician specializing in POS systems, with a track record of successful installations and configurations. Skilled in diagnosing and resolving technical issues, ensuring optimal system performance and client satisfaction.

Overview

2026
2026
years of professional experience

Work History

Field Service Technician

CompuCom
08.2023 - 10.2025
  • Assisted clients with new device setup (laptops/phones)
  • Assisted clients with migrating data from old device to new device (laptops/phones)
  • Assisted clients with installation and configuration of software (Adobe, Microsoft, etc.)
  • Diagnosed and repaired laptops with failing or damaged hardware

POS Technician

Computer Visions
  • Staged and programmed all point of sale hardware (computers, EMV devices, KDS, printers)
  • Programmed database (menu items, modifiers, prices, schedules)
  • Staged and programmed credit card bridging software (NETePay)
  • Installed all point of sale hardware (computers, EMV devices, KDS, printers)
  • Configured and installed all network equipment (gateway, firewall, switches, printers, wireless devices)
  • Trained new clients on the operation of SoftTouch POS
  • Offered phone based support to clients and ran service calls to repair/replace defective hardware
  • Repaired corrupt databases (Firebird SQL)
  • Wrote and utilized scripts to automate repetitive tasks (OS installs, printer installs, remote support software installs)

Education

Boca Raton Community High School
Boca Raton, FL

Skills

  • HTML/CSS/Javascript
  • SQL (Firebird SQL)
  • Windows OS
  • Networking (DHCP, DNS, LAN, TCP/IP, WLAN, VPN)

Timeline

Field Service Technician

CompuCom
08.2023 - 10.2025

POS Technician

Computer Visions

Boca Raton Community High School
Daniel Chapman