A dedicated, skilled, and exceptionally motivated professional with a solid commitment to any organization's growth and development. Strong leadership skills, able to work both independently and collaboratively. A valuable team leader and player, capable of handling multiple projects in deadline driven environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Aviation Flight Instructor
Sterling Aviation EC High School/ United Airlines
Houston, TX
08.2023 - Current
Provide flight and drone instruction to students of different skill sets
Assist students with overcoming learning plateaus
Plan and implement ground instruction preparing for private and remote pilot licenses
Conduct student ground and simulator training
Evaluate student performance and provide relevant feedback
Develop and prepare training materials for student practice assessments
Design and host events and activities to induct and orient new students to program expectations and school culture
Provide students with opportunities to visit colleges and universities offering majors aligned to the magnet program of studies
Assist in school outreach programs at other schools within the district
Plan and manage projects to integrate new technologies or instructional methods specific to the program's focus
Organize student showcases, field trips, or competitions related to the magnet program theme
Maintain meticulous records for program management and stakeholder communication
Education Support
Harmony Science Academy
Beaumont, Texas
08.2012 - 08.2023
Assists teacher(s) with student academic goals, by working with small groups of children or an individual child
Meets and instructs assigned classes in the locations and at the designated times
Assumes the same responsibilities as a regular classroom teacher for students, equipment, materials, and facilities
Maintains the regular routine of the class and follows as closely as practical the lesson plan of study
Act as an interventionist or tutor if needed
Works with students or small groups to provide educational interventions and progress monitoring
Sets performance goals for individual students based on assessment data
Develops an intervention schedule for identified students based on campus needs
Meets with teachers to ensure that lessons for the targeted students are aligned with the classroom curriculum
Communicate with campus staff and parents regarding student progress
Mobile Expert/Sales Lead
T-Mobile, Inc.
Nederland, TX
04.2012 - 08.2023
Building and maintaining customer confidence by interacting, engaging, and resolving timely and effectively
Constant study of ever-evolving technology
Possess excellent decision-making and leadership abilities
Ensure customer needs are met in a timely manner
Supporting team members in serving customers and completing store operational tasks
Led a team of 12 mobile sales experts, coordinating schedules and overseeing their training programs and sales
Implemented strategies to enhance customer satisfaction, resolving escalated issues and maintaining high Net Promoter Score
Assist with individual and team sales performance by setting an example and helping the team and store achieve their sales goals
Oversee daily store operations, including cash handling, inventory management, and visual merchandising
Mentor and train team members, focusing on growth and improving their skills in sales and customer service
Ensure adherence to company policies, standards, and legal requirements
Corporate Pilot
KUSA Aviation
Beaumont, TX
03.2013 - 11.2015
Cessnas and PA-32 Lance aircraft
Conducting thorough pre-flight inspections to ensure the aircraft is safe for travel
Creating flight plans considering factors such as altitude, weather conditions, fuel requirements, and possible routes
Communicating with air traffic control throughout the flight to receive instructions and provide flight status
Navigating the aircraft using a range of instruments and systems
Monitoring and adjusting aircraft systems during the flight
Responding effectively to environmental changes and emergencies
Maintaining accurate flight logs and updating records as required
Staying updated with changes in flight regulations and safety procedures
Office Administration
St. James Catholic Church
Port Arthur, TX
11.2007 - 01.2012
Developed and produced reports, letters, memorandums, minutes, and other correspondence
Maintained and updated files for designated departments
Identified and responded to problems with appropriate action and follow-up
Coordinated, organized, and maintained client confidentiality
General office administrative procedures
Exhibits support of community members
Education
Business/ Human Resource Degree -
University of Phoenix
01.2020
A.S. degree - Applied Science/Process Operations
Lamar Institute of Technology
01.2007
Skills
Emergency Procedures
Customer Service
Reliability
Distance Learning
Multitasking Abilities
Time management abilities
Organizational Skills
Team Collaboration
Continuous Improvement
Problem-solving aptitude
Certification training
Relationship Building
Professionalism
Self Motivation
Certification
Private Pilot, Instrument, and Commercial Pilot Ratings
Advanced Ground School Instructor Certificate, 01/01/23
Part 107 Remote Pilot License, 01/01/21
Timeline
Aviation Flight Instructor
Sterling Aviation EC High School/ United Airlines
08.2023 - Current
Corporate Pilot
KUSA Aviation
03.2013 - 11.2015
Education Support
Harmony Science Academy
08.2012 - 08.2023
Mobile Expert/Sales Lead
T-Mobile, Inc.
04.2012 - 08.2023
Office Administration
St. James Catholic Church
11.2007 - 01.2012
Private Pilot, Instrument, and Commercial Pilot Ratings
Advanced Ground School Instructor Certificate, 01/01/23
Part 107 Remote Pilot License, 01/01/21
Business/ Human Resource Degree -
University of Phoenix
A.S. degree - Applied Science/Process Operations
Lamar Institute of Technology
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