Daniel Chen
Minneapolis,MN
Summary
A dedicated and responsible student with 6 years of work experience. Possessing a strong work ethic, leadership, problem-solving, and adaptability skills dedicated to building strong support networks with professionals. Committed to delivering high-quality work and expectations. Seeking to leverage my knowledge and drive to contribute effectively towards company goals.
Overview
6
6
years of professional experience
Work History
Behavior Therapist
The Bridge Autism Clinic
Saint Paul, MN
05.2023 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Provided one-on-one applied behavior analysis (ABA) sessions with clients.
- Morning huddles allow the team to discuss new information about our clients.
- Overlapping for other direct therapists who help guide them on what steps they should take and other needs.
- Give constructive feedback to other therapists and give instructions on tasks as a therapist and other information that may be helpful during a session
Assistant Store Manager
Kung Fu Tea
06.2020 - 08.2023
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Rotated merchandise and displays to feature new products and promotions.
Associate
Poke Green
05.2018 - 08.2019
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Mentored and coached other team members to meet daily sales goals.
Education
Bachelor of Science - Psychology
University of Minnesota - Twin Cities
Minneapolis, MN06.2024
Skills
- Records Maintenance
- Strategic Planning
- Employee Scheduling
- Time Management
- Product and Service Sales
- Issue Resolution
- Customer Service
- Hiring and Training
- Store Opening and Closing
- ABA Techniques
- Client Direct Care
- Behavioral Intervention
- Effective Planning
- Constructive Feedback
- Tracking Client Progress
- Behavioral Health Assessment
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Spanish
Limited Working
Timeline
Behavior Therapist
The Bridge Autism Clinic
05.2023 - 03.2024
Assistant Store Manager
Kung Fu Tea
06.2020 - 08.2023
Associate
Poke Green
05.2018 - 08.2019
Bachelor of Science - Psychology
University of Minnesota - Twin Cities
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