Daniela Neben
Northridge,Ca
Summary
Motivated and compassionate healthcare professional with a proven track record at RADNET, excelling in patient relations, front desk operations, and administrative support. Adept at insurance processing, medical documentation, and workflow optimization, with strong organizational skills and attention to detail. Recognized for exceptional communication, critical thinking, and leadership abilities that enhance patient care, team performance, and operational efficiency. Certified in Phlebotomy (CPT1) and BLS, with a passion for delivering outstanding service in fast-paced environments. Committed to a long-term career in healthcare, focused on patient advocacy, clinical excellence, and continuous growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavior Therapist
Creative Behavioral Consultants
Calabasas, California
02.2024 - Current
- Provided one-on-one therapy to predominantly non-verbal children, implementing individualized treatment plans to enhance communication, social interaction, and daily living skills. Utilized evidence-based techniques, such as Applied Behavior Analysis (ABA) and sensory integration strategies, to foster familiarity and comfort with the world around them. Designed engaging, developmentally appropriate activities to support emotional regulation, environmental exploration, and adaptive behavior. Collaborated closely with families, educators, and multidisciplinary teams to ensure consistent progress and reinforce skills across settings. Maintained detailed documentation of goals, progress, and behavioral data to inform treatment adjustments.
PSR (Patient Service Representative)
RADNET
Simi Valley, Ca
02.2024 - 07.2025
- Greeted and registered patients in a friendly and service- oriented manner.
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
- Gave patients appropriate orientation for preparatory and safety protocols, and provide directions to other facilities if needed.
- Coordinated with back- office staff for timely and effective care of patients
Shift Lead/ Manager
Pieology Pizzeria
Porter Ranch & Thousand Oaks, Ca
01.2021 - 11.2023
- Played a key role in the successful opening of a new restaurant location, actively contributing to the hiring process and ensuring a smooth establishment of operations.
- Served as a successful leader, promoting and achieving store success.
- Encouraged employees to do their best, and increased store productivity immensely.
- Identified and maximized sales opportunities, and increased customer retention rates.
Office Assistant
Medpro Support Services
West Hills, Ca
09.2019 - 12.2020
- Efficiently served as an office assistant, specializing in scanning and organizing files to enhance workflow and streamline document management processes.
- Acquired proficient typing skills and gained a diverse set of technical competencies through hands-on learning experiences.
Assistant Manager
Northridge Little League
Northridge, Ca
06.2017 - 08.2019
- Successfully fulfilled the role as assistant manager, overseeing operations in both the kitchen and customer care.
- Maintained a clean and positive environment, ensuring customer satisfaction and efficient service.
- Acquired significant time management and organizational skills, particularly in scheduling, through hands-on experience, demonstrating an ability to efficiently coordinate tasks and optimize time allocation.
Education
Bachelor of Science - Health Administration
California State University, Northridge
Northridge, CA12-2027
Associate of Science - Health Administration
Los Angeles Valley College
Sherman Oaks, CA12-2025
Skills
- Patient Relations
- Insurance Verification
- HIPAA Compliance
- Regulatory Documentation
- Electronic Health Records (EHR)
- Medical Terminology & Coding
- Healthcare Administration
Certification
- NHA Phlebotomy Certification (CPT1)
- Basic Life Support(BLS)/CPR Certifications
- NHA Certified Clinical Medical Assistant (CCMA)
- NHA Certified Medical Administrative Assistant (CMAA)
- NHA IV Therapy
Timeline
Behavior Therapist
Creative Behavioral Consultants
02.2024 - Current
PSR (Patient Service Representative)
RADNET
02.2024 - 07.2025
Shift Lead/ Manager
Pieology Pizzeria
01.2021 - 11.2023
Office Assistant
Medpro Support Services
09.2019 - 12.2020
Assistant Manager
Northridge Little League
06.2017 - 08.2019
Bachelor of Science - Health Administration
California State University, Northridge
Associate of Science - Health Administration
Los Angeles Valley College