Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

DANIEL CHICHIA

Lehi,Utah

Summary

I am a dynamic client service professional experienced in leadership and resolutions. I enjoy building relationships, excel at listening to customer, client, and leadership needs, creating solutions that provide value to the company and client. I am highly professional-dependable, reliable and able to perform duties with minimal supervision

Overview

8
8
years of professional experience

Work History

Placements Leader Support

doTERRA International
03.2024 - Current
  • Work closely with big leaders with their placements requests and supporting them, by talking to them over the phone or email and explaining their requests to the exceptions committee.
  • Also, take on cases from Manager Eblis Perez and Director Clinton Bell. Meeting once a week with Clinton Bell (director) and Manager Eblis Perez and go over certain cases and see what options we can give members with their placements needs.
  • Help out with the Exceptions Committee, by reviewing requests and also prepping for the meeting.

Placements International Team Lead

Doterra
03.2019 - 03.2024
  • In charge of all International inboxes and teams.
  • Did one one ones with team members and came up with goals, and worked to complete goals.
  • Worked in getting all International inboxes at 24 hours response time.
  • Account Management trainings for placements access and updating them on new policy.
  • Audits on Account management placements moves making sure they were staying within policy.
  • Assisted with the exceptions committee by reviewing, denying/approving requests.
  • Attended the exceptions committee meeting and also helped prep for those meetings.

Placements International Coordinator

Doterra
03.2018 - 03.2019
  • Worked in all International inboxes with placements that needed help catching up to 24 hour response times
  • Account Management trainings for placements access and updating them on new policy.
  • Audits on Account management placements moves making sure they were staying within policy.

Placements International Specialist

Doterra
10.2016 - 03.2018
  • I was over the Latin American Placements inbox and made sure responses were within 24 hours.
  • Assisted with helping Latin American Account Mangers with Placements questions and requests.

Education

Bachelor's Degree Did Not Complete -

UTAH VALLEY UNIVERSITY
Orem, Utah
01.2013

High School Diploma -

TIMPANOGOS HIGH SCHOOL
Orem, Utah
01.2010

Skills

  • Microsoft programs
  • Strong communication
  • Leadership
  • Task management
  • Problem solving
  • Computer Literacy
  • Project Management Tools
  • Remote work experience

Hobbies and Interests

  • FREELANCE PHOTOGRAPHY
  • TRAVEL
  • LEARNING NEW SKILLS

Languages

  • ENGLISH
  • SPANISH

Timeline

Placements Leader Support

doTERRA International
03.2024 - Current

Placements International Team Lead

Doterra
03.2019 - 03.2024

Placements International Coordinator

Doterra
03.2018 - 03.2019

Placements International Specialist

Doterra
10.2016 - 03.2018

Bachelor's Degree Did Not Complete -

UTAH VALLEY UNIVERSITY

High School Diploma -

TIMPANOGOS HIGH SCHOOL

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DANIEL CHICHIA