Daniel Chin
San Bruno,CA
Summary
Over 10 years of experience in people management constructing and guiding a team of exceptional professionals to deliver high impact to the business.
Over 15 years of experience in technology-based firms, collaborating with various teams to deploy state-of-the-art software solutions and services.
Overview
22
22
years of professional experience
Work History
Sr. Manager, Technical Program Management (Gen AI)
AWS
04.2024 - Current
- Accomplished multiple business goals within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed a $70M budget and allocated resources to maximize productivity and profitability.
Manager, Technical Program Management (Gen AI)
Amazon Web Services (AWS)
12.2021 - 04.2024
- Mentored technical program managers and team leaders to support multiple AI products.
- Led operational planning of over $60M+ budget and 100+ head counts.
- Collaborated between engineering, science, product and finance to align on ambiguous tasks and mitigate risks on key objectives.
- Developed mechanisms for effective project status, milestones, and deliverables communication across all leaders.
- Ensured all team's work comply with legal and app sec policies especially when it pertains to customer and sensitive data.
Sr. Technical Program Manager (AI)
Amazon Web Services (AWS)
04.2020 - 12.2021
- Successfully delivered high quality data to enable AI program (Lex) to launch meeting performance expectations.
- Stabilized highly ambiguous requirements with effective communication and team-oriented collaboration.
- Invented and simplified execution work streams to shorten time to delivery while maintaining high quality results.
- Successfully mitigated major risks with creative solutions and strategies.
- Managed execution of AI data delivery and operations.
COO
Spartan Software, Inc
01.2018 - 03.2020
- Expanded company revenue streams from primarily service based to product based company.
- Maintained P&L and shouldered corporate fiscal responsibility.
VP of Professional Services
Spartan Software, Inc
02.2014 - 12.2018
- Managed and developed all strategic accounts from active engagements to business expansion.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Formulated and executed strategic initiatives to improve product offerings.
Technology Consultant (Founder)
SeamApp
03.2012 - 02.2014
- Served as technical adviser to Fortune 100 technology companies.
- Developed business partnerships with other service providers to create one-stop shop turn key
solutions for customers.
Director of Professional Services
Menlo Technologies, Inc.
10.2011 - 03.2012
- Developed business from lead generation to closing sales to ensure revenue is above department's bottom line.
- Hired and trained a team of technical consultants
- Defined engagement methodologies and best practices.
Sr. Technical Consultant
Recommind (now OpenText)
03.2011 - 10.2011
- Managed and implemented an email management system within the Legal space for strategy accounts.
- Partnered with Sales Engineers to close high profile customer accounts.
Sr. Professional Services Consultant
SDL Enterprise Technologies Inc
06.2009 - 03.2011
- Led customer engagements in implementing enterprise software.
- Completed multiples projects concurrently within budget and on time.
- Generated revenue by identifying potential business opportunities through successful
customer engagements. - Managed project end-to-end following the software development life cycle (SDLC)
Professional Services Consultant
Idiom Technologies Inc. (now SDL)
04.2005 - 06.2009
- Developed complex technical solutions with cross product integrations and customizations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Created and managed project plans, timelines and budgets.
Software Engineer
Verican (now The Valley Chronicle)
04.2003 - 04.2005
- Designed and implemented SaaS web-based applications including infrastructure design.
Education
Bachelor of Science - Computer Science
San Francisco State University
San Francisco, CA01.2001
Skills
- Project Execution
- Program Management
- Technology Development
- Business Analysis
- Cross-Functional Collaboration
- Budget Oversight
- Partnership Development
- Strategic Planning
- Talent Development
- Operations Management
Timeline
Sr. Manager, Technical Program Management (Gen AI)
AWS
04.2024 - Current
Manager, Technical Program Management (Gen AI)
Amazon Web Services (AWS)
12.2021 - 04.2024
Sr. Technical Program Manager (AI)
Amazon Web Services (AWS)
04.2020 - 12.2021
COO
Spartan Software, Inc
01.2018 - 03.2020
VP of Professional Services
Spartan Software, Inc
02.2014 - 12.2018
Technology Consultant (Founder)
SeamApp
03.2012 - 02.2014
Director of Professional Services
Menlo Technologies, Inc.
10.2011 - 03.2012
Sr. Technical Consultant
Recommind (now OpenText)
03.2011 - 10.2011
Sr. Professional Services Consultant
SDL Enterprise Technologies Inc
06.2009 - 03.2011
Professional Services Consultant
Idiom Technologies Inc. (now SDL)
04.2005 - 06.2009
Software Engineer
Verican (now The Valley Chronicle)
04.2003 - 04.2005
Bachelor of Science - Computer Science
San Francisco State University
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