Daniel Chin
San Bruno,CA
Summary
Over 10 years of experience in people management constructing and guiding a team of exceptional professionals to deliver high impact to the business.
Over 15 years of experience in technology-based firms, collaborating with various teams to deploy state-of-the-art software solutions and services.
Overview
22
22
years of professional experience
Work History
Sr. Manager, Technical Program Management (Gen AI)
AWS
Santa Clara, CA
04.2024 - Current
- Accomplished multiple business goals within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed a $70M budget and allocated resources to maximize productivity and profitability.
Manager, Technical Program Management (Gen AI)
Amazon Web Services (AWS)
Santa Clara
12.2021 - 04.2024
- Mentored technical program managers and team leaders to support multiple AI products.
- Led operational planning of over $60M+ budget and 100+ head counts.
- Collaborated between engineering, science, product and finance to align on ambiguous tasks and mitigate risks on key objectives.
- Developed mechanisms for effective project status, milestones, and deliverables communication across all leaders.
- Ensured all team's work comply with legal and app sec policies especially when it pertains to customer and sensitive data.
Sr. Technical Program Manager (AI)
Amazon Web Services (AWS)
Santa Clara
04.2020 - 12.2021
- Successfully delivered high quality data to enable AI program (Lex) to launch meeting performance expectations.
- Stabilized highly ambiguous requirements with effective communication and team-oriented collaboration.
- Invented and simplified execution work streams to shorten time to delivery while maintaining high quality results.
- Successfully mitigated major risks with creative solutions and strategies.
- Managed execution of AI data delivery and operations.
COO
Spartan Software, Inc
San Francisco
01.2018 - 03.2020
- Expanded company revenue streams from primarily service based to product based company.
- Maintained P&L and shouldered corporate fiscal responsibility.
VP of Professional Services
Spartan Software, Inc
02.2014 - 12.2018
- Managed and developed all strategic accounts from active engagements to business expansion.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Formulated and executed strategic initiatives to improve product offerings.
Technology Consultant (Founder)
SeamApp
03.2012 - 02.2014
- Served as technical adviser to Fortune 100 technology companies.
- Developed business partnerships with other service providers to create one-stop shop turn key
solutions for customers.
Director of Professional Services
Menlo Technologies, Inc.
10.2011 - 03.2012
- Developed business from lead generation to closing sales to ensure revenue is above department's bottom line.
- Hired and trained a team of technical consultants
- Defined engagement methodologies and best practices.
Sr. Technical Consultant
Recommind (now OpenText)
03.2011 - 10.2011
- Managed and implemented an email management system within the Legal space for strategy accounts.
- Partnered with Sales Engineers to close high profile customer accounts.
Sr. Professional Services Consultant
SDL Enterprise Technologies Inc
06.2009 - 03.2011
- Led customer engagements in implementing enterprise software.
- Completed multiples projects concurrently within budget and on time.
- Generated revenue by identifying potential business opportunities through successful
customer engagements. - Managed project end-to-end following the software development life cycle (SDLC)
Professional Services Consultant
Idiom Technologies Inc. (now SDL)
04.2005 - 06.2009
- Developed complex technical solutions with cross product integrations and customizations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Created and managed project plans, timelines and budgets.
Software Engineer
Verican (now The Valley Chronicle)
04.2003 - 04.2005
- Designed and implemented SaaS web-based applications including infrastructure design.
Education
Bachelor of Science - Computer Science
San Francisco State University
San Francisco, CA01.2001
Skills
- Project Execution
- Program Management
- Technology Development
- Business Analysis
- Cross-Functional Collaboration
- Budget Oversight
- Partnership Development
- Strategic Planning
- Talent Development
- Operations Management
Timeline
Sr. Manager, Technical Program Management (Gen AI)
AWS
04.2024 - Current
Manager, Technical Program Management (Gen AI)
Amazon Web Services (AWS)
12.2021 - 04.2024
Sr. Technical Program Manager (AI)
Amazon Web Services (AWS)
04.2020 - 12.2021
COO
Spartan Software, Inc
01.2018 - 03.2020
VP of Professional Services
Spartan Software, Inc
02.2014 - 12.2018
Technology Consultant (Founder)
SeamApp
03.2012 - 02.2014
Director of Professional Services
Menlo Technologies, Inc.
10.2011 - 03.2012
Sr. Technical Consultant
Recommind (now OpenText)
03.2011 - 10.2011
Sr. Professional Services Consultant
SDL Enterprise Technologies Inc
06.2009 - 03.2011
Professional Services Consultant
Idiom Technologies Inc. (now SDL)
04.2005 - 06.2009
Software Engineer
Verican (now The Valley Chronicle)
04.2003 - 04.2005
Bachelor of Science - Computer Science
San Francisco State University