Daniel Clanton
Chesapeake,VA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Heritage Hardwood Floors. Skilled in effective communication and a continuous learning mindset, I excel in delivering high-quality workmanship and achieving client satisfaction. My expertise in flooring installation and commitment to professional growth have consistently resulted in increased referral business.
Overview
27
27
years of professional experience
Work History
General Shop Support
Science Technology Corporation
03.2024 - Current
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
Flooring Installer and Refinisher
Heritage Hardwood Floors
12.1997 - 01.2024
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
- Offered post-installation support to clients, addressing any concerns and ensuring their complete satisfaction with the final product.
Education
High School Diploma -
Kempsville High School
Virginia Beach, VA1979
Skills
- Effective communication skills
- Customer Satisfaction
Timeline
General Shop Support
Science Technology Corporation
03.2024 - Current
Flooring Installer and Refinisher
Heritage Hardwood Floors
12.1997 - 01.2024
High School Diploma -
Kempsville High School