Cadence Natividad
Oakland,Maryland
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Possesses skills in a fast-paced bakery environment, focusing on precision, consistency, and creativity. Demonstrated ability to work efficiently under pressure while maintaining high standards of quality. Seeking to transition into new field where these transferrable skills can drive success and innovation.
Overview
1
1
year of professional experience
Work History
Stephanie's Sweet Shop
Stephanie Casper
06.2023 - 09.2024
- Processed customer orders accurately, ensuring detailed records of special requests and preferences were maintained.
- Fostered positive relationships with customers by providing exceptional service and addressing inquiries promptly.
- Managed production timelines efficiently, prioritizing food preparation tasks to meet daily demand and minimize wait times.
- Improved workflow by organizing team shifts and streamlining handovers, ensuring seamless bakery operations.
- Managed business social media and special promotions
Education
High School Diploma -
Southern Garrett High School
Oakland, MD06-2026
Associate of Science -
Garrett College
McHenry, MD05-2026
Skills
- Strong communication skills
- Effective communication skills
- Team coordination skills
- Problem solving skills
- Organization skills
- Data entry
- Conflict resolution
- Complaint handling
- Client relations
- Order processing
- Team collaboration
- Customer service
Accomplishments
- 2023, Garrett County Woman of Tomorrow
- 2023, American Legion Oratorical Contest, Third Place State Winner
- 2023, Let’s Drive Scholarship Recipient
- 2024, Southern Garrett Lady Rams Tennis, Team Spirit Plaque
- 2022, Girl Scout Silver Award
- 2019, Girl Scout Bronze Award
Timeline
Stephanie's Sweet Shop
Stephanie Casper
06.2023 - 09.2024
High School Diploma -
Southern Garrett High School
Associate of Science -
Garrett College
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