Daniel Clifford
Tarpon Springs,FL
Summary
Experienced, dedicated customer service professional who strives to create and maintain cooperative relationships with customers and vendors for the benefit of the company.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Driver
Uber
11.2015 - 02.2025
- Responsible for the transport of customers as well as business associates to and from a specific destination
- Ranked as a perfect 5.0 star rating after doing 28,000 trips
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
Supervisor Meter Reading
Grid One Solutions
07.2004 - 11.2015
- Responsible for driving around company owned vehicle obtaining monthly gas meter readings for Equitable and People's Gas
- Managed and supervised a staff of 14 employees
- Handled daily route assignment as well as heavy customer interaction between employees and gas customers
- Addressed all customer concerns professionally and strived to resolve all issues positively
- Referred unresolved customer grievances to designated service departments
- Consistently met and exceeded company goals
- Responsible for training all employees to adhere to company safety standards, payroll and maintain a fleet of 15 vehicles
- Prepare invoices, reports, memos, letters and other documents using various software programs
Dishwasher/Patient Transporter
UPMC Presbyterian
01.1993 - 11.2003
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Followed supervisor instructions to complete tasks on time.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
Education
High School - Academic Studies
Baldwin High School
Pittsburgh, PA01.1988
Skills
- Medical Billing
- Microsoft Word
- Data Entry
- Cash handling
- Organizational skills
- Communication skills
- Computer skills
- Medical Coding
- Medical terminology
Certification
Driver's License
Personal Information
Authorized To Work: US
Additional Information - Key Skills
- Supervisory skills including payroll, maintaining proper training documentation/files
- Experienced with use of Microsoft software including but not limited to: Word, Excel, Outlook
- Demonstrated ability to learn and become proficient in cross training in various positions
- Strong work ethic and team player
Timeline
Driver
Uber
11.2015 - 02.2025
Supervisor Meter Reading
Grid One Solutions
07.2004 - 11.2015
Dishwasher/Patient Transporter
UPMC Presbyterian
01.1993 - 11.2003
High School - Academic Studies
Baldwin High School
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