DANIEL CLOUGH
San Antonio,TX
Summary
Empathetic Intake Case Manager with talent for connecting with individuals and providing comprehensive support. Skilled in fostering collaborative environments to facilitate effective case management and positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intake Case Manager
Compass Connections
San Antonio, TX
07.2024 - Current
- Manage client intake process, ensuring timely service delivery and client satisfaction.
- Coordinate with multidisciplinary teams to enhance case management effectiveness.
- Analyze client needs to develop tailored service plans, improving client outcomes.
- Resolve client issues through strategic problem-solving, enhancing service efficiency.
- Track and report on case progress, contributing to organizational performance metrics.
WAREHOUSE WORKER
02 DEPOT
SAN ANTONIO, TX
02.2024 - 07.2024
- Pulled and prepared product for shipment, verifying the exact number and type of product before loading and shipping.
- Operated a manual pallet jack to efficiently transport goods within the warehouse.
- Packed orders meticulously, adhering to customer specifications for quality assurance.
- Organized materials on racks, optimizing warehouse space and accessibility.
- Streamlined inventory processes, enhancing efficiency in 02 Depot's warehouse operations. Consistently met tight deadlines and maintained high accuracy in order fulfillment.
CONTRACT COORDINATOR
VARIAN MEDICAL SYSTEMS
SAN ANTONIO, TX
03.2022 - 02.2024
- Negotiated nationwide contracts, achieving optimal terms for clients and vendors.
- Directed southern region contracts, ensuring compliance with laws and standards.
- Reviewed vendor invoices. Verifying alignment with contracted services.
- Drafted amendments to existing contracts in accordance with changes in scope of work or project timeline.
AFTER HOURS PLACEMENT COORDINATOR
BCFS HEALTH & HUMAN SERVICES
SAN ANTONIO, TX
08.2021 - 03.2022
- Continually assess ongoing changes in behavior, circumstances, or conditions.
- Coordinated after-hours placements, ensuring compliance with agency and federal guidelines.
- Facilitated professional development through workshops, fostering growth and compliance.
- Managed intake and scheduling, improving response time and service quality.
- Traveled to various locations, supporting seamless placement transitions for minors.
Education
BBA - BUSINESS OF ADMINISTRATION
UTSA
San Antonio, Texas05.2019
Skills
- State-Certified Notary
- Active Listening
- Strategic Decision Making
- Time Management
- Multitasking
- Critical Thinking
- Goal Setting
- Computer Literacy
- Organizational Skills
- Generate reports
References
References available upon request
Certification
- State Certified Notary
Languages
Spanish
Professional
References
References available upon request.
Languages
Spanish, Bilingual
Timeline
Intake Case Manager
Compass Connections
07.2024 - Current
WAREHOUSE WORKER
02 DEPOT
02.2024 - 07.2024
CONTRACT COORDINATOR
VARIAN MEDICAL SYSTEMS
03.2022 - 02.2024
AFTER HOURS PLACEMENT COORDINATOR
BCFS HEALTH & HUMAN SERVICES
08.2021 - 03.2022
BBA - BUSINESS OF ADMINISTRATION
UTSA
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