Daneil Cooper
Friendsville,TN
Summary
Strategic Manager with extensive experience in process implementation and innovation management. Expertise in evaluating employee performance, overseeing projects, and coordinating operational initiatives for efficiency. Track record of driving process improvements and enhancing productivity through strong relationship building across all organizational levels.
Overview
18
18
years of professional experience
Work History
Sales Manager
bright lawn care
Maryville, Tennessee
01.2026 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with clients to foster loyalty and repeat business.
- Analyzed market trends to identify new business opportunities and strategies.
- Created and presented monthly reports to management on sales performance.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Assistant Manager
Jimmy John's Gourmet Sandwiches
Knoxville, Tennessee
05.2025 - 01.2026
- Managed daily operations and team schedules for optimal performance.
- Coordinated training programs for new employees to enhance skills.
- Assisted in inventory management and stock replenishment activities.
- Organized team meetings to discuss objectives and address challenges.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Associate
Krogers Grocery Store
Knoxville, Tennessee
01.2024 - 05.2025
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Ensured compliance with company safety regulations at all times while on the job.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Collaborated with other departments to ensure successful product launches.
- Developed and maintained relationships with clients and vendors.
- Unloaded trucks efficiently and organized freight within the warehouse.
- Inspected incoming shipments for accuracy and damage before processing.
- Operated forklifts and pallet jacks to move heavy cargo safely.
- Collaborated with team members to ensure timely unloading of goods.
- Assisted in inventory management by tracking received items accurately.
- Reported any damaged goods to supervisor immediately upon unloading.
- Maintained accurate records of all unloaded merchandise including quantity and type of material received.
General Manager
SUBWAY/SUBSOUTH
Knoxville, Tennessee
12.2020 - 01.2024
- Responsibilities include product ordering, Inventory management Employee development along with maintaining wizer cost control targets, Limiting product waste, Ensuring corporate compliance and standards are met, Monitored employee training schedules to ensure proper adherence to outlined training routines, Maintained 100% readiness for stritech walk-thought, Assisted Regional Managers at 7 different locations which were struggling to meet company and cleanliness standards assisting in bringing them into compliance, along with other daily responsibilities of a General Manager position such as ensuring proper cash handling procedures, scheduling, employee retention and hiring etc.
Takeaway Manager
Buffalo wild wings cafe
Maryville, Tennessee
12.2019 - 12.2020
- Overseen multiple positions with the main job role being to ensure smooth guest traffic into and throughout the guests visit. responsible for maintaining the overall cleanliness of the storefront. Oversaw online guest interactions with the takeaway ordering systems and troubleshooting online take away issues.
Account Manager
Bright Cleaning Solutions
San Antonio, Texas
07.2019 - 12.2019
- Managed Service technicians and responsible for overseeing nightly cleaning crews at various locations around the San Antonio area while ensuring proper adherence to company standards. Acted as first contact to customers to ensure 100 percent satisfaction and promoted company growth. Worked alongside the General Manager with service routes and developed multiple sales leads leading to the acquisition of new service clients.
Safety Leader
JTEKT AUTOMOTIVE
Vonore, Tennessee
08.2015 - 07.2019
- Safety Leader- assembly line safety leader for 3 years in plant 1. Responsible for quality checks and adjusting machines accordingly, end of shift productivity reports. Certified trainer on all line processes transferred to newly built plant 2 for new line/processes start up. Ran torque sensor assembly then promoted to run offline sub assembly position responsible for all sub assembly parts (hand assembled).
Facility Maintenance
Denso Manufacturing
Maryville, Tennessee
02.2013 - 08.2015
- Working Facilities Maintenance, Buff Floors, Maintenance of equipment, Painting, Restroom Maintenance, Water Fountain repair, Basic Plumbing, Lot Maintenance, Seasonal Parking Lot Maintenance, Basic Duties of General Labor.
Sales, Cashier, Display Management & Set
Home Depot
Lenoir City, Tennessee
03.2008 - 01.2013
- Management & Set-Up, Product Orientation, Delivery Schedule, Fork Lift, Key/Lock Services, Customer Warranty Set-Up, Load/Unload Customers, Receiving Dept., Mark Downs, Customer Service.
Education
Graduate Certificate - Cnc Machining
Pellissippi Community College
Knoxville, Te01-2007
Graduate Certificate - Welding
Tennessee Technology Center
Knoxville, Te01-2006
Graduate Certificate - Cad/drafting
Pellissippi State Community College
Knoxville, TN01-2006
High School Diploma -
William Blount High School
Maryville, TeSkills
- Sales strategy
- Market analysis
- Customer relationship management
- Sales forecasting
- Pricing strategy
- Inventory management
- Training development
- Team leadership
- Performance metrics
- Effective communication
- Staff management
- Verbal and written communication
Timeline
Sales Manager
bright lawn care
01.2026 - Current
Assistant Manager
Jimmy John's Gourmet Sandwiches
05.2025 - 01.2026
Associate
Krogers Grocery Store
01.2024 - 05.2025
General Manager
SUBWAY/SUBSOUTH
12.2020 - 01.2024
Takeaway Manager
Buffalo wild wings cafe
12.2019 - 12.2020
Account Manager
Bright Cleaning Solutions
07.2019 - 12.2019
Safety Leader
JTEKT AUTOMOTIVE
08.2015 - 07.2019
Facility Maintenance
Denso Manufacturing
02.2013 - 08.2015
Sales, Cashier, Display Management & Set
Home Depot
03.2008 - 01.2013
Graduate Certificate - Cnc Machining
Pellissippi Community College
Graduate Certificate - Welding
Tennessee Technology Center
Graduate Certificate - Cad/drafting
Pellissippi State Community College
High School Diploma -
William Blount High School