Daniel D. Ackerman

Monitored contracts awarded by Allegheny County Human Services to ensure compliance.

Reviewed records thoroughly to maintain accurate documentation.

Conducted monthly in-person check-ins with providers to assess service quality.

Provided updated information to Department of Human Services leaders for informed decision-making.

Delivered programming guidance to providers to enhance service delivery.

Investigated incidents to identify issues and implement corrective actions.

• Managed Hartman Male shelter, overseeing 16-bed facility operations and a team of 20 employees.
• Created employee schedules and conducted evaluations to enhance performance.
• Interviewed prospective employees for various positions, ensuring proper staffing levels.
• Supervised Auberle Foster Care services, guiding up to 12 case managers and 3 administrative assistants.
• Oversaw an average of 120 cases across foster care and residential programs.
• Acted as point person for DHS inspections, formulating correction plans as needed.
• Collaborated with DHS to retrieve necessary information for ChildLine inquiries.
• Responded to DAL complaints related to foster care and residential services.

• Managed casework for 15 residential youth, prioritizing Individual Service Plans and safety assessments.
• Coordinated with probation offices and caseworkers to enhance support for youth in care.
• Testified in court regarding progress of youth under supervision to uphold accountability.
• Engaged school districts to address educational needs of youth effectively.
• Completed health and safety assessments within 24 hours of intake to ensure immediate action.
• Collaborated with KidsVoice and public defenders for comprehensive case management solutions.

• Provided direct care and supervision to youth in residential settings.
• Assisted in developing individualized treatment plans for each youth.
• Facilitated group activities to promote social skills and teamwork.