Diagnosed and repaired equipment malfunctions efficiently, ensuring optimal operational performance.
Conducted routine preventive maintenance to enhance equipment longevity and reliability.
Collaborated with team members to streamline repair processes and improve turnaround times.
Implemented quality control measures to maintain high service standards across all repairs.
Managed inventory of tools and parts, optimizing resource allocation for service operations.
Analyzed customer feedback to identify areas for service improvement and developed actionable solutions.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Parts Warehouse Associate
Tom Nehl Trucking Company
08.2022 - 08.2023
Unload, count, and place incoming parts and warehouse inventory in correct locations.
Pull requested parts for Repair Shop and Parts Sales Members for use and/or delivery.
Package parts for shipment or delivery drivers.
Ensure parts inventory was maintained correctly by confirming parts requested matched paperwork numbers and counts.
Maintain warehouse in safe, neat, and accessible condition.
Direct Support Professional
Julian Unleashed
01.2019 - 08.2022
Company Overview: This Iowa based non-profit operation works with developmentally challenged individuals, mostly those with autism.
There are daily clients, residential clients, and a home-based program. The goal is to help these special needs people live their best life.
The environment objective is to create a fun and growth enabling situation where Direct Support Professionals assist clients to maximize their daily living abilities.
This Iowa based non-profit operation works with developmentally challenged individuals, mostly those with autism.
Warehouse Associate
1st Team Staffing
01.2004 - 01.2019
Employed as a full-time temporary employee usually assigned to various warehouse operations.
Experienced with forklifts, pallet jacks, and several types of heavy equipment operation.