Daniel De Channes De Jouvancourt
San Francisco,CA
Summary
Dedicated employee with hands-on experience in running and resetting escape rooms, adept at navigating challenges proactively. Strong problem-solving skills and adaptability in high-pressure environments. Customer service history with fostering positive relationships while effectively addressing conflicts. Experienced with shipment and restocking processes, good at adapting to evolving needs and policies to ensure operational efficiency.
Overview
4
4
years of professional experience
Work History
Game Guide/Guest Experience Specialist
The Escape Game
06.2024 - Current
- Worked effectively in fast-paced environments.
- Reset puzzles quickly and accurately between games to ensure guest satisfaction.
- Fostered strong relationships with guests, encouraging repeat visits, and positive referrals.
- Enhanced guest satisfaction by promptly addressing concerns, and providing personalized solutions.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Lead Keyholder
Paper Source
11.2022 - 06.2024
- Supervised a team of sales associates on daily tasks and operations.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Operated the register, handled cash, and processed credit card transactions.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
Crew Member
Cinema West Inc.
05.2023 - 09.2023
- Maintained cleanliness at the concession stand by refilling condiments, sanitizing cooking equipment, and wiping down glass display cases.
- Answered customer questions and concerns regarding tickets, pricing, and promotions.
- Swept food, debris, and trash off of lobby and movie room floors.
- Assisted patrons with handicaps to appropriate seating.
- Checked IDs for alcoholic beverages in compliance with regulations.
Crew Member
Marugame Udon
05.2022 - 08.2022
- Operated the cash register or POS system to receive payment by cash, check, and credit card.
- Managed multiple tables efficiently while maintaining high service standards during peak hours.
- Wiped down tables, removed trash, and dirty plates to provide a clean, welcoming dining environment.
- Loaded and unloaded dishwashers, washing large pots or items used on a continuous basis by hand.
Education
Bachelor of Arts - Animation Major
California College of The Arts
San Francisco, Berkeley, CA05-2025
High School Diploma - undefined
Credo High School
Rohnert Park, CA06.2021
Skills
- Customer Support
- Teamwork and Collaboration
- Store Opening and Closing
- Strong work ethic
- Positive attitude
Timeline
Game Guide/Guest Experience Specialist
The Escape Game
06.2024 - Current
Crew Member
Cinema West Inc.
05.2023 - 09.2023
Sales Lead Keyholder
Paper Source
11.2022 - 06.2024
Crew Member
Marugame Udon
05.2022 - 08.2022
High School Diploma - undefined
Credo High School
Bachelor of Arts - Animation Major
California College of The Arts
CONTACT
- danieldechannes@gmail.com
- (707) 527-2486