Daniel De La Cruz
Folsom,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Supervisor
North Cal Hauling
Sacramento, CA
09.2021 - 09.2023
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Kept production team moving forward for progress in daily site operations.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Created work crew schedules and delegated assignments.
- Trained and monitored employees to teach daily tasks and improve performance.
- Developed strategies for improving operational efficiency in the field operations department.
- Developed successful resolutions for issues that arose during field operations.
- Analyzed customer feedback regarding quality of service provided by field personnel.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
Construction Cleaner
North Cal Waste Services
Sacramento, CA
11.2020 - 09.2021
- Provided assistance to contractors during building projects as requested.
- Maintained construction site cleanliness by removing debris from the premises on a daily basis.
- Followed safety procedures when using hazardous chemicals to avoid any potential risks or accidents.
- Ensured all areas were left clean and neat upon completion of job duties.
- Sanitized kitchen area including countertops, sinks, microwaves and refrigerators.
- Completed job checklists with customers and answered questions and solved problems before closing projects.
- Communicated with management and customers at project completion and verified customer satisfaction with finished work.
- Swept and mopped hard surface floors, vacuumed carpets, and dusted surfaces.
- Engaged in preparation work to ready worksite for installers.
Team Trainer
Chick Fill A
Folsom, CA
06.2019 - 11.2020
- Demonstrated job-specific tasks and explained policies to over 10 associates each quarter.
- Assisted with recruitment activities by evaluating potential candidates' qualifications.
- Assessed progress of employees during training programs, providing feedback as needed.
- Provided guidance to team members on best practices in customer service.
- Facilitated discussions among staff members regarding challenges related to job performance.
Server
Serrano Country Club
El Dorado Hills, CA
05.2018 - 05.2019
- Stocked service areas with supplies during slow periods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Crew Member
McDonald's
El Dorado Hills, CA
05.2017 - 05.2018
- Observed food safety and sanitation protocols to reduce germ spread.
- Assembled food orders quickly and accurately.
- Assisted in training new kitchen staff members on proper techniques for prepping ingredients or operating kitchen equipment.
- Followed recipes and customer requests to prepare meals.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Adhered to health and safety regulations when handling food items.
Education
High School Diploma -
Oak Ridge High School
El Dorado Hills, CA05-2019
Skills
- Schedule Development
- Work Order Review
- Operations Planning
- Project Monitoring
- Quality Control
- Site Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Drivers license
References
References available upon request.
Timeline
Field Supervisor
North Cal Hauling
09.2021 - 09.2023
Construction Cleaner
North Cal Waste Services
11.2020 - 09.2021
Team Trainer
Chick Fill A
06.2019 - 11.2020
Server
Serrano Country Club
05.2018 - 05.2019
Crew Member
McDonald's
05.2017 - 05.2018
High School Diploma -
Oak Ridge High School