Daniel Diaz
Omaha,NE
Summary
Motivated Facility Manager offering 15 years of broad knowledge in the Industry. Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
16
16
years of professional experience
Work History
Company Owner
Mop N' Buckets, LLC
Omaha, Nebraska
01.2016 - Current
- Managed team of employees, daily progress reports and overall project planning
- Managed scheduling for 12 employees to ensure optimal productivity
- Delegated daily tasks to employees to manage resources and meet deadlines
- Maintained records for inventory, income, and expenses
- Encouraged, trained and disciplined employees to maximize performance
- Developed great attendance record with special attention to punctuality and preparation to work upon arrival
- Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents
- Planned and executed the hiring process
- Wrote scopes, requirements
- Provided onsite training
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Facilities Operations Manager
Omaha Performing Arts
Omaha, NE
03.2021 - 03.2025
- Analyzed customer feedback to identify opportunities for service improvements.
- Implemented energy efficient practices such as lighting upgrades or HVAC modifications.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Developed and implemented facility policies, procedures, and safety standards.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Collaborated with vendors to negotiate contracts that meet the needs of the organization.
- Provided training to new employees on proper use of equipment and safety protocols.
- Maintained accurate records of all inventory items stored in the facility.
- Coordinated daily operations of the facility and managed staff schedules.
- Delegated work to staff, setting priorities and goals.
- Inspected equipment, facility grounds, external building structure and systems on regular basis.
- Scheduled preventative maintenance tasks for all facility systems on a regular basis.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Supervised the installation, repair, and upkeep of facility equipment and systems.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed and directed facility staff by handling assignment delegation and timely completion.
- Conducted regular inspections to identify potential hazards or areas for improvement.
- Reviewed invoices from suppliers to ensure accuracy prior to payment processing.
- Maintained cleanliness and presentation standards to increase appeal of facility.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Ensured compliance with applicable laws and regulations.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
- Oversaw the ordering of supplies, materials, tools, and equipment as needed.
- Enforced compliance with OSHA regulations and company policies.
- Worked effectively in team environments to make the workplace more productive.
Custodial Supervisor
Omaha Henry Doorly Zoo & Lozier IMAX Theater
Omaha, NE
08.2019 - 03.2021
- Assigned specific tasks to individual team members and evaluated performance.
- Purchased, re-ordered and maintained supplies and inventory.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Implemented improved training procedures to better develop new personnel.
- Supported, coordinated, and monitored vendor activities to maximize performance.
- Complied with company policies, objectives and communication goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Inspected facility grounds, equipment maintenance, repairs and work performed.
- Performed, Trained and Supervised Covid19 Disinfection Cleans
- Developed position rotation to support continuous improvement and operator development.
- Analyzed vendor invoices, purchase orders and expense reports.
- Helped create an effective financial plan.
Custodian Supervisor
Mop N' Buckets, LLC
Omaha, Nebraska
07.2012 - 05.2018
- Performed basic cleaning tasks by polishing surfaces, replacing trash bags, cleaning bathrooms and replacing paper products and soaps
- Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on a weekly basis
- Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness
- Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases
- Swept and mopped floors with proper signage to prevent customer injury
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained others in proper usage
- Steam cleaned and shampooed carpets to prolong life of fibers and boost color
- Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections
- Immediately cleaned up spills and wet areas on floors to prevent customer and personnel falls
- Dusted furniture, walls, machines and equipment, replaced burned out lightbulbs
- Identified major repair and maintenance needs and notified management of concerns
- Disinfected and mopped areas to maintain sanitation and cleanliness standards
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Helped set up venue for special events by locating furniture and building desired arrangements
- Completed daily custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection
- Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use
- Checked inventory for required supplies, and made lists documenting needed cleaning products
- Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness
- Responded to Building Supervisors requests for building and maintenance repairs and cleanups immediately
Construction Cleaner
Super Clean Jobsite
Omaha, NE
06.2009 - 06.2012
- Thoroughly cleaned and polished all the interior glass, marble, and tile surfaces, dusting walls and ceilings of different types of establishments, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
- Vacuumed carpets, mopped floors and cleaned windows inside and out, using company-approved cleaning products
- Removed stickers on windows and appliances, hauled away construction debris,
- Protected floors and fixtures with correct application of solutions and use of cleaning equipment
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained others in proper usage
- Cautiously operated scissor lifts and industrial forklift equipment while adhering to all corporate safety measures
Education
High School Diploma -
Burke High School
Omaha, NE2008
Skills
- Communication
- Accountability
- Organization
- Time Management
- Leadership
- Versatility
- Problem Solving
- Attention to detail
- Goal-oriented
- Fluent in Spanish
- Inventory management
- Safety compliance
- Facility inspections
- Staff supervision
- Schedule coordination
- Performance evaluation
- Team building
- Vendor management
- Budget administration
Certifications
- OSHA Industry Safety and Health
- First Aid
- Mental Health First Aid
Timeline
Facilities Operations Manager
Omaha Performing Arts
03.2021 - 03.2025
Custodial Supervisor
Omaha Henry Doorly Zoo & Lozier IMAX Theater
08.2019 - 03.2021
Company Owner
Mop N' Buckets, LLC
01.2016 - Current
Custodian Supervisor
Mop N' Buckets, LLC
07.2012 - 05.2018
Construction Cleaner
Super Clean Jobsite
06.2009 - 06.2012
High School Diploma -
Burke High School