Rich DiMaio
Collegeville,PA
Summary
As the driving force behind DiMaio Design-Build, LLC, I spearheaded business growth by 15%-20% annually through strategic networking and exceptional customer relations. Leveraging skills in project management and entrepreneurial leadership, I ensured high-quality service by coordinating with skilled subcontractors. My background also includes a strong focus on vendor relationship management and personnel management, underscoring my ability to enhance operational efficiency and team productivity.
Overview
15
15
years of professional experience
Work History
Company Owner
DiMaio Design-Build, LLC
01.2020 - Current
- Owner of residential remodeling company specializing in custom custom carpentry/cabinetry, whole floor renovations, kitchens, bathrooms, finish basements, fireplace surrounds. Providing design, material selection, and execution of the build.
- Lead business development through networking, social media, and relying on high customer satisfaction to generate referrals.
- Maintain solid business subcontractors to support my renovations including carpenters, cabinet makers, kitchen and bath retailers, plumbers, electricians, and designers.
- Grew sales 15% to 20% yearly
Key Business Manager
Reico Kitchen & Bath
10.2018 - 12.2019
- Operated as an entrepeneur that partnered with Reico to oversee a portfolio of assigned customers, develop new business from existing clients and sell products and services that offer turnkey solutions for kitchens, baths, entertainment centers, bars, outdoor kitchens and many other room types.
Office Manager
Reico Kitchen & Bath
07.2013 - 09.2018
- Assisted Branch Manager with developing and meeting/exceeding store/showroom budget; ran reports to determine areas of improvement and pertinent changes to be launched; Aided in decisions with branch manager on staff/team alignment, hiring new members, promoting staff, and termination.
- Lead office staff by counseling, coaching, and aligning staff to meet our company’s vision by creating and staying true to our company culture. Kept staff updated on company, systems, and product updates; Maintained inventory of office supplies; Managed showroom displays, selection centers, and facilities.
- ·Maintained a positive and fun office atmosphere by leading by example. Always made myself open and accessible to my staff at all times.
Project Manager
Reico Kitchen & Bath
04.2010 - 06.2013
- Developed project plans, designs, quotes, sales drafts and contracts; Ordered materials; Processed payments; Scheduled vendors and installers; Coordinated projects; Communicated changes and progress; Completed projects on time and on budget; Managed team project activities; Managed installation of multiple projects at once while maintaining accuracy and thoroughness; Identified and resolved problems in timely manner; Gathered and analyzed information skillfully; Developed alternative solutions; Managed difficult or emotional customer situations; Analyzed best method to fit the situation; Maintained cost consciousness to keep within budget; Controlled margin erosion and contributed to profits and revenue; Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, margin, area, circumference; Solved practical problems and dealt with a variety of concrete variables in situations where only limited standardization exists; Interpreted a variety of instructions furnished in written, oral, diagram, or schedule form.
Education
BBA - Management Information Systems
Temple University
Philadelphia, PA08.2003
Skills
- Customer Relations
- Personnel Management
- Communication
- Time Management
- Customer Service
- Project Management
- Active Listening
- Self-Motivation
- Entrepreneurial leadership
- Understanding of Importance of Product Knowledge
Timeline
Company Owner
DiMaio Design-Build, LLC
01.2020 - Current
Key Business Manager
Reico Kitchen & Bath
10.2018 - 12.2019
Office Manager
Reico Kitchen & Bath
07.2013 - 09.2018
Project Manager
Reico Kitchen & Bath
04.2010 - 06.2013
BBA - Management Information Systems
Temple University
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